Project Team Leader

☞ PuroClean Disaster Services

View: 106

Update day: 07-05-2024

Location: Bideford South West

Category: IT - Software

Industry: Construction Consumer Services Financial Services

Position: Associate

Job type: Full-time

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Job content

Company And Culture

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description

With a ‘One Team’ mentality, manage and complete jobs according to PuroClean® processes per work order. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Communications to Project Manager, Operations Manager, General Manager or Owner, as appropriate, and customer are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities
  • Managing Customer Satisfaction and representing the brand
  • Effectively perform all aspects of the production processes
  • Continued development of production skills and expertise
  • Financial asset and equipment management
  • Always leaving jobsites with a clean and orderly appearance
  • Coaching and training of production staff technicians
  • Preventative maintenance on vehicles, equipment and oversight of facility maintenance
  • Ensure clear communication with office staff, immediate supervisor and fellow technicians
Qualifications
  • Willingness for continued learning and growth, ability to ‘lead and coach’ your teammates
  • Attention to details in organization, cleanliness and care for facility, assets and equipment
  • Aptitude with record keeping, recording information and communicating ‘the message’
  • Awareness and respect for safety, using care are caution with teammates and customers
  • Strength with multitasking and handling deadlines, organizational and leadership skills
  • Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time
  • Be able to be "On Call" in a rotation with other lead and staff technicians
Benefits
  • Competitive hourly pay based on experience. Overtime for nights and weekends and bonus on-call pay
  • PuroClean pays 100% of full time employees’ Medical Insurance.
  • Paid Holidays
  • Bonus opportunities
  • Work with a fast-growing company
  • Advancement opportunities
Compensation: $18.00 - $23.00 per hour

Known as the "Paramedics of Property Damage®," PuroClean, a leader in emergency property restoration services with over 30 years of experience, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We are a property restoration company with a network of over 300 franchise offices conveniently located across North America and Canada.

When property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.

At PuroClean we are all about everyone being able to Learn – Think – Analyze – Evaluate – Improve. This applies to everyone from technician to owner to support. We provide training and support to all our franchise locations in our state-of-the-science training facility in Florida and provide top-notch training via our online academy.

"If you come here, here is what you need to know: there are no individual events here, this is a team sport. This takes all of us working together to support our franchise owners because, in this culture, we’re here to serve our franchise owners, not the other way around. We are one united front. We are One Team. Together, we are in pursuit of becoming a World-Class Brand.” - Steve White, President & COO

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
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Deadline: 21-06-2024

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