Programme Manager

Job content

Location

Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford

About The Job

Job summary

The Department for Business and Trade (DBT) secures UK and global prosperity by promoting and financing international trade and investment. The Global Entrepreneur Programme (GEP) are a key component in HMG’s Levelling up and No.10’s Office for Talent Portfolios.

GEP’s primary role is to attract internationally mobile, tech-based entrepreneurs and help them scale and internationalise their innovative companies from a UK global headquarters. Whilst predominately Foreign Direct Investment focussed there is a strong emphasis on supporting the companies to scale and internationalise from a global HQ, once the company has landed in the UK.

GEP has achieved considerable success, and this is in part due to its innovative model of deploying a tea m of experienced entrepreneurs (the Dealmakers) whose experience enables them to source world class entrepreneurial talent with the potential for rapid growth and innovation. Their knowledge and experience enable us to penetrate global networks to identify entrepreneurs with the skills to scale their businesses successfully from a UK Global HQ.

GEP have dealmakers located in markets overseas including Latin America, Africa, Asia Pac, India, Eastern Europe and ECAN.

One of the key benefits for entrepreneurs joining the programme is that we are also a recognised Endorsing Body for the Innovator Founder visa category.

The Role

We are looking to recruit a programme Manager within our operations/ visa endorsement team. This is a fast-paced role that will focus on supporting the Senior Visa Endorsement Manager in scheduling interviews, taking notes and reviewing applications as and when required. They will also be responsible for tracking our endorsements and collating data for performance management purposes. They will also be required to step in and provide support for the operations team as and when required, and so a flexible approach to work will be critical.

Job Description

• Supporting the Global Entrepreneur Programme Investment Committee (GEPIC) – a panel of experts who assess the suitability of applications for our programme by reviewing applications against the agreed criteria and asking for missing evidence as and when required. This process is critical to the success of the programme as it pre-qualifies projects through to being accepted on to the programme.
• Management of the Endorsing Body inbox – responding to queries and ensuring that all communication is saved in the appropriate folders.
• Undertaking background checks both open source and via our platform.
• Scheduling visa endorsement interviews and reviews.
• Delivering monthly Visa Q&A sessions.
• Data and information management including undertaking appropriate training to become an Information Manager.
• Providing additional ad-hoc support to the wider team on key GEP activities.
  

Person specification

Essential Criteria

• Strong organisational skills, ability to pick up new pieces of work and deliver to a high standard, often at short notice.
• Good communication skills, with experience of stakeholder engagement.
• Ability to deliver at pace.
• Knowledge of Excel.
• Flexible attitude to work and the ability to step in and support others as and when required.
  

Desirable Criteria

• Previous experience working with the tech industry/entrepreneurs.
• Knowledge of PowerPoint.
• Knowledge of DBT’s CRM system, Data Hub.
  

Personal Attributes & Skills

GEP is a small team of 10 staff, responsible for delivering against a Foreign Direct Investment target of landing 115 tech enabled businesses to establish their Global Headquarters in the UK every year. The ideal candidate for this role would be a strong team player and collaborator with a real desire to deliver excellent customer service.

We are seeking a candidate that continually look to improve efficiency and service that is delivered to our entrepreneurs.

‘Can do’ solution focused individual with the ability to gain an understanding of the needs of the businesses we support, and to work to develop effective systems to monitor the success of the programme, will be essential to the success of the role.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Working Together
• Managing a Quality Service
  

Benefits

Alongside your salary of £31,443, Department for Business and Trade contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
  

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities

Please refer to the attached candidate pack for further information on our benefits.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.

Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.

Please ensure that you check your emails regularly as all updates from us will be sent to you this way.

To apply for this post, you will be asked to complete the following as part of the online application:

• A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
• A Personal Statement explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria.
  

It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date though this is subject to change.

In the event of a large number of applicants, an initial short sift will be conducted on the Personal Statement only. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. 

Reasonable Adjustments

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment:

Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process.

Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ’Contact point for applicants’ section.

Candidate Support

You may want to join a virtual  Candidate Support Session . These sessions include helpful tips and advice on the recruitment process, from application to interview. 

Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.

Further Information:

• A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.
• Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.
• The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases. 
• New entrants are expected to join on the minimum of the pay band. 
• Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.
• A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. 
• Terms and Conditions are attached. Please take time to read the document to determine how these may affect you.
• Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.
  

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland/Access NI on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessni@ani.x.gsi.gov.uk

Vetting

The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected. 

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality Requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) .

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Rosamund Gibson
• Email : Rosamund.Gibson@businessandtrade.gov.uk
  

Recruitment team

• Email : dbtrecruitment.grs@cabinetoffice.gov.uk
  

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.

If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email: Resourcing@businessandtrade.gov.uk.

If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.

For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints