Professional Development Business Administrator (Apprentice)

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Professional Development Business Administrator - Apprentice

Salary Banding: Apprentice Rate - £4.30 p.h

Hours:37.5

Location: Remote Working/Home-Based

Purpose of Role:

The Professional Development (PD) Business Admin Apprentice is responsible for Talent and Induction administrative duties, whilst undertaking a formal qualification in Business Administration. This includes, but is not limited to creating presentation content, updating spreadsheets, taking minutes and data inputting. This role is line managed by the PD Talent Manager and the apprentice will work in collaboration with others.

The role involves wide administrative support and communicating, both in writing and verbally to stakeholders within the business. They will adopt a proactive approach in supporting the PD Talent Manager with Talent and Induction related programmes.

This is a great opportunity for someone who is motivated, driven and wants to progress within a HR function. This is a fully accessible role which is home based with occasional, pre-arranged travel for team meetings.

Key Tasks and Responsibilities:

• Support and promote equality, diversity and inclusion
• Work as part of a team towards a common goal which includes sharing ideas
• Demonstrate the HEART Principles in everyday working
• Demonstrate a proactive approach using initiative, resilience and responsibility
• Work collaboratively, demonstrating appropriate behaviour and expectations
• Understand the importance of keeping everyone safe and the part you play in this
• Work alongside your allocated assessor and attend all necessary training required for completion of formal qualification
• Ability to manage own time to complete required coursework in given timescale
• Drive own development through active participation in Performance Reviews and One to One/Supervision, where required
• Use reflection and feedback to proactively take on board new ideas and initiatives
• Seek advice from more experienced team members when appropriate
• Use relevant project management principles and tools to scope, plan, monitor and report
• Ask questions to complete tasks and inform PD Talent Manager when tasks are complete
• Ensure the 20% off-the-job training is arranged with the PD Talent Manager
• Able to prioritise tasks related to own work
• Takes a clear interest in seeing tasks are successfully completed

Responsible for:

• Update and maintain Talent and Induction project plans
• Collate data and other relevant information
• Review processes and make suggestions for improvement
• Update and review Talent and Induction resources
• Create presentations
• Timely delivery of projects/resources
• Any additional administration tasks that maybe required to support the PD Team

Essential experience:

• Experience of MS Office (Word, PowerPoint and Excel)
• Ability to multi-task
• Good communication skills, both written and verbal
• Sensitive to the need of privacy around confidential information
• Attention to detail
• Ability to work under pressure and meet tight deadlines
• Ability to plan, organise and prioritise workload whilst managing own time
• Demonstrate good Literacy and Numeracy skills
• Ability to work independently for short periods of time
• Friendly and helpful attitude

Experience Desirable:

• Customer and relationship building skills
• Calm under pressure
• Knowledge of the childcare sector
• An understanding of confidentiality and its importance

Qualifications:

• Willingness to undertake Level 3 Business Administrator qualification (Essential)
• A-C grade in Maths and English (Essential)
• Evidence of continuous professional development (Desirable)
• School qualifications

Personal attributes:

• Show resilience and determination to succeed
• Ability to identify concerns and communicated in a reasoned manner
• Ability to communicate clearly with others using a variety of techniques (Microsoft Teams and Outlook email)
• Ability to work independently as well as part of a team
• Ability to reflect on and respond positively to direction to improve own performance
• Know when to seek advice and support
• Demonstrate a proactive approach and take responsibility for getting things done
• Ability to self-manage, manage own time, be flexible, adaptable and embrace new ways of doing things
• Ability to listen and build trust with stakeholders, in a time-efficient manner
• High energy and enjoys a fast-paced dynamic environment
• Focused
• Ability to inspire confidence and motivate others
• Strong execution skills and attention to detail
• Demonstrate the HEART Principles in day to day practice

We look forward to receiving your application!

If you experience any problems, please email europe.recruitment@brighthorizons.com and we will be happy to help.

Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. Therefore, it is essential in making your application that you disclose any information requested in respect of applicable convictions and cautions (including, as applicable any reprimands or final warnings). This post may be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, in which case applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act unless the conviction or caution is “protected” as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). Any such ‘protected’ conviction or caution is not subject to disclosure to employers, and cannot be taken into account. All guidance and criteria on the filtering of these cautions and convictions can be found in the DBS filtering collection, available here: https://www.gov.uk/government/collections/dbs-filtering-guidance. The fact that a pending charge, conviction, caution, reprimand or final warning has been recorded against you will not necessarily debar you from consideration for this role but any failure to disclose any such information will result in dismissal or disciplinary action.