Product Specialist - Sleep and Respiratory Care (m/f/d)

☞ ResMed

View: 108

Update day: 07-05-2024

Location: Didcot South East

Category: Sales

Industry: Computer Software Information Technology Services Medical Devices

Position: Associate

Job type: Full-time

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Job content

Join the ResMed Sleep and Respiratory Care Team today!

ResMed is a global leader in connected devices and digital health. We help millions of people sleep, breathe and live better lives. Are you ready to help fuel our growth? As ResMed continues to evolve with the future of healthcare, our customer-centric organization focuses on cloud-connected devices and digital health technologies that are designed to help treat and manage sleep apnea, COPD, and other chronic respiratory diseases that, together, affect over one billion people worldwide.

If you share a passion for transforming care, keeping people healthy and out of the hospital, and lowering healthcare costs, ResMed invites you to apply to an applicable role (e.g. marketing, sales or product development) within the diverse and talented Sleep and Respiratory Care team.

Let’s Talk About The Team And You

This new role will be to support and help drive the adoption of the breadth of ResMed’s Sleep and Respiratory Care portfolio within the UK. You will be working hand in hand with cross-functional teams including sales, marketing, market access, finance, tech services and customer operations, you will be responsible for providing product technical and commercial support, both externally with customers, and to internal stakeholders. You will build an in-depth knowledge and understanding of our customers’ service and product requirements, technical needs, and the NHS reimbursement and tender landscape, enabling you to support our connected solutions.

Let’s Talk About Responsibilities
  • Support the Product Management team to manage, maintain and grow the portfolio throughout all phases of the product life cycle. Support the execution of new product launches through to implementing rationalisation plans when required.
  • Partner with the commercial team to identify customer needs/trends which informs the development of sales and marketing solutions/tools.
  • Develop an advanced level of technical acumen on ResMed Sleep and Respiratory Care portfolio to provide remote troubleshooting for our NHS customers, ResMed commercial and clinical teams.
  • Partner with the commercial and marketing management to inform pricing strategy and product positioning
  • Responsible for coordination of FSN responses partnering with Sleep and Respiratory product managers
  • Responsible for the maintenance of supporting information for ongoing tender submissions. by partnering with key members of the Marketing and Technical services team who are accountable for this information.
  • Partner with Marketing and Technical teams to develop specific content to respond to bespoke tender submissions.

Let’s Talk About Qualifications And Experience

Position Specific Skills
  • Strong process and project management skillset
  • In depth knowledge of NHS service landscape, funding arrangements, and national tariff
  • Detail oriented with excellent analytical and problem solving skills
  • Operates in a highly dynamic, changing market/competitive environment.
  • Travel within the UK and sometimes required to work non-core business hours
  • Utilising CRM system (Salesforce.com) for effective account management and collaboration across the team
  • Strong business acumen and polished professional interpersonal skills (phone, email, in-person)
Qualifications and Experience

Required
  • 3+ years’ experience and success in a technology environment in a sales or marketing capacity
  • A passion for understanding and learning technical product details, and new technology systems
  • Deep knowledge and experience working with the NHS
  • University degree in a relevant discipline or equivalent experience

Preferred
  • Project and process management experience preferred (Six Sigma, PRINCE2 or equivalent)
  • Experience using Salesforce.com (or equivalent) CRM system
  • Experience in the medical device and/or sleep/respiratory industry

Ok, so what’s next?

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

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Deadline: 21-06-2024

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