Process Analyst

Job content

About MRN

MRN is an innovative, market-leading Clinical Trial Support Organization in the field of international community-focused clinical trial delivery. We support Drug Developers, Health Organizations and Investigators to accelerate the drug development process. MRN have gone from strength to strength as business, team and a leading provider within the Decentralized Clinical Trials market and we are now looking forward to continuing our success into 2023.

About the role…

We are now looking for a talented Process Analystto join our team. As part of the Continuous Improvement Office (CIO), the Process Analyst will facilitate the completion of change projects within the CIO system by working with the Change Manager to support the Sponsor and business using continuous improvement tools and techniques. This includes breaking down development outcomes into detailed development approaches and driving the process development and impacts on a change project.

The Process Analyst will be required to work effectively with colleagues across all functions and seniority levels and will be responsible for overseeing Process Developer activity on a change project.

The Process Analystwill be responsible for.

• Conduct process impact assessments for all change projects and development opportunities
• Input into business cases as requested
• Define metrics and measurement techniques for benefits frameworks, change projects and business cases
• Create development plans based on epic timelines and the process impact assessments
• Act as a continuous improvement guide for the duration of a change project
• Liaise with the Change Manager to successfully deliver change projects
• Attend or chair project and CIO meetings as required
• Utilize continuous improvement tools and techniques to guide the Sponsor and Developers to effectively design and implement change
• Assist Scrum Master, Change Programme Manager, and Director of CI
• Advise the Change Manager on Epics, Milestones, Development Risks, and Release Plans
• Provide process decisions and activities for the release of improvement project deliverables; specifically input process release requirements and risks into the release plan
• Facilitate process mapping and problem-solving workshops
• Support the Process Developers to implement the changes identified in the development plans
• Gather and interpret user requirements for both software and business process changes

Skills, Experience, and Qualifications…

We are looking for a creative, team orientated and a keen problem solver who enjoys working with complex and challenging tasks. You will be communicating with the wider business and senior stakeholders therefore it’s important you have strong written and verbal communication skills. Having an analytical mindset along with being able to use your initiative and judgement to make decisions is key to the success of the role and team.

Essential

· Continuous Improvement or process creation experience

· Workshop planning and facilitation

· Business requirements gathering experience.

· Involvement in business transformation or process improvement projects

Desirable

· Knowledge of BPM-N 2.0

· Experience using Jira, Confluence

· Pharmaceutical industry knowledge

Why Join us?

At MRN we offer a number of benefits designed to promote your work-life balance and make your time at MRN enjoyable and rewarding. We encourage all our employees to be ambitious, and offer great training, mentoring and career development opportunities.

Our core benefits include:

• generous paid leave (including an additional day off for your birthday)
• medical and life insurance cover
• pension/401k scheme
• bonus scheme

We also know how important health and wellbeing are and offer free independent 24/7 help and advice for work and home related challenges: as well as physical wellbeing support and online 24/7 access to healthcare professionals. MRN respect people’s different working preferences and the need for a healthy work-life balance and offer flexible working hours and remote working.

So, what’s next… If this sounds like you and you’d like to learn more, we would love to hear from you! Please click ‘apply now’ or email careers@themrn.co.uk

MRN is proud to be an equal opportunities employer

We are an equal opportunity employer who values diversity. Our aim is to work simultaneously to promote a more inclusive and safer environment for everyone, which attracts all candidates and portrays our commitment to celebrate and promote diversity. Our aim is to ensure your application, interview process and transition to MRN is simple and personal. If you require any adjustments for any part of the application process, or to perform the essential functions of a position, please get in touch.

Data Protection – Your Rights

Should you apply for a job opportunity at the MRN, we wish to inform you that it is our intention to retain the personal data provided by you for up to 2 years from the date it is received, at which point you will be asked to provide new consent. If you have any questions or concerns regarding our processes and how your personal data will be stored, please contact us for further reassurance.