Post Office Operations Manager - Northallerton Post Office

View: 102

Update day: 01-06-2024

Location: Northallerton North East

Category: Executive management

Industry: Retail Wholesale

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Job content

The Accountabilities

Create a customer service led culture which is always striving to improve performance
Ensure all staff deliver a professional, friendly service to all customers
Play an active role in the branch with the team
Maximise opportunities to drive sales and increase footfall
Ensure the branch is fully compliant with all current legislation and POL compliance and training requirements.
Drive the team to achieve both individual and branch targets including sales, shrink, waste, cash loss and staff costs
Work closely with the Store Manager to identify cost saving measures and sales opportunities through analysis of the Profit & Loss statement
Support the Store Manager with employee lifecycle from recruitment to appraisals, training and disciplinary procedures.

The Requirements

Proven retail experience in a management role
Working knowledge of profit & loss accounts
Previous experience of working to and achieving demanding targets within tight budgets
Experience in supporting delivery of store objectives, including maximising sales and controlling shrink
Coach and mentor the team to improve performance
Leading by example and setting high standards for your team

Format of Business

Post Office Store

Shift Pattern

Flexible - Not Including Nights

Hours / Week

Full Time / Part Time

Full Time

Salary Up To

19447.27

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