Planning and Support Administrator

☞ Davies

View: 102

Update day: 01-06-2024

Location: Halesowen West Midlands

Category: Consulting / Customer Service Other Part-time

Industry: Insurance

Job type: Part-time

Salary: £18,525 - £22,000

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Job content

Davies are looking to recruit a Planning and Support Administrator to join our Motor Engineering team in Preston. Joining Davies as a Planning and Support Administrator means that you’ll be the planning our engineers routes, booking inspections and supporting customers. So, you’ll need to be a great communicator, well organised and dedicated to providing a professional and empathetic service.

Duties & Responsibilities:

  • Dealing with inbound/outbound calls
  • Arranging inspections with customers
  • Dealing with queries from customers, insurance companies and repair garages both via e-mail and the telephone.
  • Data inputting and accepting new jobs onto database
  • Route planning for field engineers
  • Ensuring work is performed within SLA

Skills & Experience:

  • A professional and adaptable communication style - both written and verbal;
  • Efficient administrative skills;
  • Strong numeracy, literacy, and IT skills;
  • A proactive attitude, and an enthusiastic approach

There are no specific qualifications that we demand for the role; and although we welcome those with previous industry experience, it’s transferable skills and qualities that we value here at Davies.

What We Offer:

  • Pension - matched contribution up to 5%
  • Life Assurance (2 x basic salary)
  • Free Headspace membership
  • Eye Test and Computer use glasses vouchers
  • Access to Employee Assistance Programme
  • Access to training and professional qualifications
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Deadline: 16-07-2024

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