Planner/Scheduler - Facilities Management

☞ VGC Group

View: 105

Update day: 11-06-2024

Location: Widnes North West

Category: Executive management Production / Operation

Industry: Construction Civil Engineering Staffing Recruiting

Position: Associate

Job type: Full-time

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Job content

JOB TITLE: Planner/Scheduler - Facilities Management

LOCATION: Manchester

SALARY: £10-15 Per Hour (PAYE)

THE CLIENT

My Manchester based client is currently recruiting for an Planner/Scheduler to work on a FM Project on an initial 6 month contract basis.

THE ROLE
  • Working in conjunction with an administration team that is committed to excellence and offering maximum flexibility in supporting the business function.
  • Undertake a variety of tasks as directed/coordinated by the Commercial Manager or Head of Operations to support the safe, efficient and effective delivery of services that meet with customer SLA’s
  • Efficiently and profitably scheduling and dispatching Service & Maintenance Engineers to customers
  • Proactively monitoring engineer’s activity
  • Managing all phone and email messages and processing accordingly within SLA
  • Processing of orders to ensure all work is carried out in time
  • Extracting planned Testing and Inspecting activities from client systems
  • Scheduling work to engineers (including any special requests from the business)
  • Booking testing with customers via telephone and email
  • Monitoring the completion of all works
  • Report on capacity issues (too many / too few engineers for workload)
  • Checking and where appropriate amending labour times, materials etc on work orders
  • Process site access (Airport’s, Prisons etc) requests and provide Risk Assessments and method statements engineering operatives. (as supplied by Senior Supervisor).
  • Work collaboratively and flexibly with colleagues to provide the most efficient service to customers
  • Respect the importance of health and safety and contribute to the divisional health and safety targets
  • Identify and report Lean Initiatives
  • Log all customer complaints/compliments
  • Complete all on-line mandatory training courses in a timely fashion
  • An excellent communicator with a good telephone manner
  • Highly organised and customer focused
  • Detailed orientated, with strong attention to detail
  • Able to prioritise workload, work well under pressure and handle multiple priorities
About You
  • Must be computer literate
  • Have a very good telephone manner
"VGC Personnel Ltd are acting as an employment business in relation to this vacancy
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Deadline: 26-07-2024

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