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Placement Student - Customer Care
View: 107
Update day: 11-05-2024
Location: Eastleigh South East
Category: Education / Training Internship / Entry level
Industry: Consumer Goods
Position: Internship
Job type: Full-time
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Job content
We have an opportunity for highly motivated undergraduates to join the Customer Care team at our Bishopstoke site . This will be a 12-month placement commencing summer 2022.What You Will Be Doing?As part of the Customer Care team, we welcome enthusiasm and innovation to improve and increase efficiency and maximise sales. As you develop throughout the year you are given the opportunity to increase autonomy and responsibility.Typical tasks may include;- Providing a professional and excellent standard of customer service
- Direct customer liaison providing quotations and co-ordination of sales orders
- Responding to customer enquiries within an agreed timescale
- Ensure orders and enquiries are executed in an accurate, timely and cost-effective manner
- Maintenance and development of strong customer relations
- Producing customer reports / order status reports
- General administration duties
- Coordinate with internal departments including Commercial, Engineering, Logistics, Manufacturing and Finance to ensure orders are delivered on time and in the most profitable and efficient way
- Customer services experience would be advantageous
- Organisational/ time management skills
- Attention to detail is key
- Negotiation/persuasive skills
- Strong IT skills particularly Microsoft office
- Ability to deal with problems as and when they arise
- Confidence to work under pressure and meet deadlines
- Willingness to work in a dynamic and changing environment
Line Managers, Hiring Managers, HR Corporate and HR Local are responsible for ensuring that diversity and inclusion are respected during the recruiting process. Unconscious bias and stereotypes must not influence our selection processes. We look for the best candidates and for the real value they can bring into the organization. We value meritocracy. We value diversity. We turn off our bias. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.
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Deadline: 25-06-2024
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