Pharmaceutical Customer Account Administrator with Order Processing

Job content

The successful candidate will take responsibility for the day to day operational requirements of our medical clinic based customers’ accounts, including the processing / picking of orders and providing customer support. In addition to this the candidate will also be required to carry out general office and administrative duties.

Duties include:

· Order processing - from receipt of order through to picking / packing, despatch and delivery

· Dealing directly with customer enquiries

· Liaising with other departments, customers, suppliers and service providers

· Understanding legal compliance measures and ensuring these are met at all times

· Maintenance of electronic records

· Dealing with on site visitors, deliveries, general office and business requirements and queries

· General office duties such as answering the telephone, filing, raising invoices etc.

Personal Requirements:

· Good written and oral communication skills

· Ability to organise and prioritise

· Attention to detail, with a thorough and methodical approach

· Ability to use Microsoft Office packages

· Knowledge of SAGE advantageous

Previous experience in a customer service or administrative role is preferred although full training will be provided to the successful candidate.

This is a full time permanent position based on a 31.5 hour week. Monday - Thursday 9am - 5pm, Friday 9am - 12.30pm.

17-20 days holiday plus bank holidays and Christmas shutdown

Good road and rail links, on site company car park and train station nearby.
Salary: £20,000 per annum

Job Types: Full-time, Permanent

Salary: £20,000.00 per year

Benefits:

• On-site parking

Schedule:

• Monday to Friday