Personal Assistant

Job content

Please note that this role will close at 00:05 on Monday 6th November, and therefore we advise getting your application in no later than Sunday 5th November.

Team Overview

Almost every part of our lives is now online: we use online spaces to learn, play, make connections, do business and keep in touch. Alongside the many benefits, users face real real risks from harmful or illegal content - from fraud, hate speech, bullying and harassment, child sexual exploitation, and more. Ofcom is the new regulator for online safety in the UK and there has never been a better time to join us on our mission to create a safer life online.

Purpose of the Role

To provide proactive PA support to 3 Online Safety Directors within the Policy Development Team.

Key responsibilities

• Proactive diary management for 3 very busy Online Safety Policy Directors, assessing priorities to enable best use of time.
• Close daily interaction with the Directors - proactively flagging and escalating incoming issues and updates, and responding to changing requests flexibly and efficiently.
• Organise sometimes complex itineraries, producing clear and concise schedules for travel and accommodation, arrangements for meetings, conferences and external engagements.
• Act as an effective interface between Directors, their respective sub-group, and other internal and external stakeholders.
• Ensuring excellent attention to detail and accuracy in all aspects of the role
• Ensure Directors’ timesheets and expenses are completed accurately and in a timely manner
• Provide administrative support to Principal recruitment and subsequent onboarding process
• Book domestic and international travel and accommodation for Directors
• Support the organisation of group/sub-group events, such as away days and large team meetings
• Provide support and cover to other PAs within the Group
• Flexibility to take on ad hoc projects/work

Skills, Knowledge and experience

• Experience of providing high level support at Director level (or equivalent), including complex diary management, document preparation and minute taking.
• Excellent prioritisation and time management skills
• Proven communication skills and ability to communicate effectively at all levels – external and internal.
• Able to maintain strict confidentiality at all times
• Proactive in offering or seeking assistance when workloads fluctuate
• Proficient in Microsoft Office suite and other software packages e.g. Sharepoint
• Appreciation of and desire to promote Ofcom’s values of excellence, agility, empowerment and collaboration

As part of this application process, you are required to submit a cover letter of up to two pages detailing your experience for the role. When you upload your CV you are able to go back in and upload further documents in the same place, please upload your cover letter here.

Ofcom is a forward-thinking, inclusive employer and recognises the value of diversity to truly make communications work for everyone. Our vision is to ensure Ofcom is a place where our people can work hard and be themselves. We aim to recruit from the widest pool of candidates possible – no matter your social background, ethnicity, sexual orientation, gender, or disability. We strive to be representative of the whole of the UK and our aim is to be an employer of choice for everyone.

We champion flexible working patterns including job shares where we can. Discover more about working at Ofcom at www.careers.ofcom.org.uk

We strive to ensure all our recruitment information and processes are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please let our recruitment team know by emailing resourcing@ofcom.org.uk or by telephone on 0330 912 1378.

As a Disability Confident employer, we offer an interview to disabled applicants who meet the essential criteria for our advertised jobs. When you apply, you can let us know if you would like your application to be considered under this scheme (sometimes known as ‘guaranteed interview scheme’). Find out more about the scheme here: https://www.ofcom.org.uk/about-ofcom/jobs/disability-confident-scheme