PCN Digital and Transformation lead

Job content

PCN Transformation and Digital lead

Health First ALW CIC

The closing date is 19 December 2022

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Job summary

SWAN Primary Care Network are looking to recruit a Transformation & Digital Lead to join the team.

The Transformation & Digital Lead will work closely with the PCN Clinical Director, PCN Manager and other PCN Teams as well as the individual practices within the network. You may be required to travel across the sites, but you will be based at the SWAN PCN office, Chandler House, Poolstock Lane, Wigan.

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Main duties of the job

The role will play a key part in the ensuring the continued development of SWAN Primary Care Network. As an experienced senior manager, you will be responsible for leadership within the PCN as part of the Executive team. This role would be responsible for the over-arching transformation planning for the PCN ensuring that the PCN is achieving its vision and delivering for the patient population.

With sound knowledge of the primary care sector, as Transformation and Digital Lead you will be expected to develop and support improved access to care for patients, in particular through the adoption and optimisation of new technology and other transformation initiatives; and enabling PCN teams to work more effectively to support the sustainability of general practice service

About us

Swan is a dynamic and innovative network of 8 practices with a population of approx. 37000 patients. The surgeries include Marus Bridge Practice, Shakespeare Surgery, Medicentre, Bryn Cross Surgery, Hawkley Brook Medical Practice, Winstanley Medical Centre, The Grange Practice and Kumar Family Practice.

We aim to support our practices in providing excellent , patient focussed care

Swan are working collaboratively with Health First ALW Community Interest Company in hosting their staff. Health First work to support practices and PCNs, we are a community interest company investing all profits back into developing services .

Job description

Job responsibilities

Main Role & Responsibilities:

Maintain an up to date understanding of all PCN contracts and service specifications and ensure all relevant legal and contractual requirements are met and best practice is followed.

Facilitate outcome focussed innovation and the adoption of transformation improvement projects, including integrated working at neighbourhood and/or place level to improve patient access and health outcomes for the population.

Build relationships and facilitate collaboration between practices, stakeholders and the wider system to support the delivery of care to patients.

Lead an improvement approach to change, including building capability for quality improvement within the PCN, and neighbourhood.

Be a champion for best practice, using data and analysis to inform and enable innovation and transformation within the PCN.

Review of the PCNs digital maturity, and lead improvement including optimisation of new technologies to enhance patient access and improve efficiency within the PCN.

Specific Responsibilities:

Evidence Based Transformation and Population Health Improvement

Work within the PCN Executive team and with key stakeholders to identify where improvements can be made via outcome focussed transformation projects.

Use Business Intelligence, data and local information to identify opportunities in improving population health and reducing health inequalities, within the neighbourhood and locality plans, collaborating on relevant projects with partners.

Adopt a robust programme management approach to deliver transformation, ensuring that any risks, conflicts and interdependencies are managed effectively.

Position the PCN as integral to successful working within the neighbourhood by understanding the patient population, the assets and partners, and building strong relationships with other key leads, services and stakeholders.

PCN Service Development and Achievement

Maintain knowledge and understanding of core contracts, Direct Enhanced Services (DES), Impact and Investment Fund (IIF), Primary Care Standards (PCS) and Quality and Outcomes Framework (QOF) indicators; ensuring staff understand their role in achievement of these; and support provision of training and feedback to ensure targets are met and, where possible, exceeded.

Agree appropriate systems for delivery of services and ensure implementation through robust monitoring and quality reviews.

Support workforce planning for the PCN by considering the future workforce needs in relation to delivering the PCN vision, priorities, specifications, and growth.

Ensure transformation projects include meaningful and valued engagement and involvement with users of its services, and that this is fully embedded in the development of services within the PCN and neighbourhood.

Quality Improvement and Data Analysis

Use recognised frameworks to drive quality improvement in a structured way, by leading and advocating quality improvement initiatives.

Interrogate and analyse, often highly complex information to support the delivery of projects and write and present regular high-level performance reports for the PCN Board demonstrating progress, identifying issues, and making evidence-based recommendations.

Use data and information to understand demand, capacity, activity, and to achieve set targets to deliver projects and programmes in the PCN.

Embedding Operational Efficiency including Digital Innovation

Identify potential areas for collaboration across the PCN practices to gain efficiencies, improve services and deliver high quality patient care.

Appraise digital options and technologies for general practice as they develop/emerge and encourage practices and PCN in utilising their full functionality to enable improvement.

Engage with Digital Action Learning Sets and work with NHS GMIC (Wigan) Digital Team on embedding new models of care and in supporting practices and the PCN.

Other Responsibilities

Work closely with the PCN Manager to ensure that strategy and operational delivery are aligned and reflect the vision of the PCN.

Attend appropriate PCN meetings as required and wider meetings, including but not limited to Wigan locality and partnership, SWAN neighbourhood and Greater Manchester.

Horizon scan for opportunities, barriers, threats and changes, assessing these and bringing them to the attention of the Executive team for consideration.

Undertake any training required to maintain competency including mandatory training.

There may also be a requirement to carry out other tasks not detailed in this job description.

This list of duties is not intended to be exhaustive but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the PCN.

Person Specification

Qualifications

Essential

• Educated to Masters level or equivalent demonstrable experience
• Evidence of ongoing commitment to CPD
• Management qualification or equivalent experience as a senior manager

Desirable

• Project or Programme Management qualification such as PRINCE2 or MSP

Experience

Essential

• Experience of working within health sector or local authority
• Experience of service improvement or leading large-scale complex projects with successful outcomes, delivering on time and within budget requirements
• Experience of writing business cases, service specifications and/or strategies
• Understanding of the importance of asset based and neighbourhood approaches

Desirable

• Experience of working with or within general practice
• An awareness of current developments, initiatives and challenges in primary care including specifications and contract arrangements
• Understanding of the importance of asset based and neighbourhood approaches
• Understanding of the relationship between the Department of Health
• The Integrated Care System
• Commissioning
• Secondary care
• Community and voluntary sector
• Primary care organisations

Skills

Essential

• Highly proficient IT skills
• Ability to work flexibly and in a changing environment
• Excellent communication, presentation and interpersonal skills
• Ability to work as part of a multi-professional team and to operate autonomously
• Highly organised and prioritises workload effectively to meet tight and strict deadlines
• Exercises sound judgements when faced with conflicting pressures and demands
• Ability to understand, analyse and interpret complex information and present appropriately for different audiences
• Ability to plan effectively and think strategically to analyse and resolve problems

Personal and Professional

Essential

• Commitment to primary prevention and health & social care improvement and addressing health inequalities
• Motivated and passionate about improvements within primary care services for the benefit of patients and staff.
• Access to and ability to use transport as travel between sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Health First ALW CIC

Address

Worsley Mesnes Health Centre

Poolstock Lane

Wigan

Lancashire

WN3 5HL

Employer’s website

https://healthfirstalw.co.uk/ (Opens in a new tab)

Job Types: Full-time, Permanent

Salary: £48,526.00-£50,000.00 per year

Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Wigan: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 19/12/2022