Patient Services and FOI Officer

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Patient Services and FOI Officer

Band 4 Full time37.5 hours per week

NHS Bolton CCG is responsible for the commissioning healthcare of around 320,000 registered patients in Bolton. We are working with key partners across the Bolton borough to ensure the local health and care system is financially and clinically sustainable and that health and wellbeing outcomes for the whole population are improved.

Due to promotion of current post-holder Bolton CCG, is looking to recruit a friendly, self-motivated individual to join our Governance & Safety team which provides the Patient Advice & Liaison Service (PALS), supports quality improvement work & patient safety and the organisation’s information governance functions, including Freedom of Information Requests (FOIs).

• Do you have a high level of interpersonal and organisational skills?
• Do you enjoy solving problems and display great attention to detail?
• Are you an effective team player able to prioritise and work well under pressure to meet deadlines?

This is a varied role that will involve working within a wider team, CCG colleagues, members of the public and other NHS bodies. You will play a vital role in helping the CCG comply with its statutory functions. You should be a team player and willing to work flexibly to help meet demand at peak times. Applicants must be able to demonstrate ability to work well under pressure both independently and as part of a team. Excellent communication, organisation and IT skills (particularly Microsoft excel and experience using a database) are essential for this post.

If you would like to know more please contact:

Diane Sankey, Patient Safety Governance Lead

Tel: 01204 462023 or via bolccg.quality-team@nhs.net

For further details / informal visits contact:

Elizabeth Mathew, Quality & Safety Officer

bolccg.quality-team@nhs.net

Tel: 01204 462013

We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to avoid disappointment.

Only those candidates who clearly demonstrate how they meet the person specification on their application will be shortlisted for this job.

The organisation will not re-imburse any expenses incurred by candidates for attending interview.

The successful candidate will be subject to the completion of satisfactory probationary period.

As a fair collection notice for all NHS employees previous service details will be requested electronically from their previous employer.

Please also note that if you are short listed for interview you will be contacted via email and it is important that you check your email regularly. If you do not hear from us by four weeks after the closing date then you may assume that on this occasion your application has been unsuccessful.