Patient Access and Booking Clerk

☞ Betsi Cadwaladr University Health Board

View: 104

Update day: 30-05-2024

Location: Bodelwyddan Wales

Category: Executive management Production / Operation

Industry: Hospitals Health Care

Position: Entry level

Job type: Full-time

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Job content

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Main duties of the job

Working in a highly pressurised booking centre, within a busy call centre environment, to provide an accurate and prompt administrative function to facilitate the delivery of a professional, efficient and effective centralised booking service, for a variety of outpatient clinics.

Using own initiative in sometimes complex situations to ensure that patients are booked in line with Local and National Access Targets.

Work as part of a multi-disciplinary team, supporting other team members to deliver the Access targets and patient focused booking service. To be part of a cohesive and integrated admin function to the service.

Duties/ responsibilities:

Provide “first point of access” administration for all referrals in the Booking Centre.

Act as first of contact for all enquiries and referrals into the Trust.

Use of local patient administration systems to manage all referrals, waiting lists and appointments for all patients in a timely manner.

The ability to speak Welsh is essential for this role

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting

Applicant requirements
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Deadline: 14-07-2024

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