Part Time Customer Services Advisor

☞ Brentwood Borough Council

View: 102

Update day: 01-06-2024

Location: Clitheroe North West

Category: Other Part-time

Industry: Government Relations Services

Position: Entry level

Job type: Part-time

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Job content

Resources Department

Reference No: RES227

Scale 2 (scp 4-5) £19,264 to £19,650 per annum pro rata

20 Hours Per Week (Afternoons 1.00 pm to 5.00 pm)

You will be the first point of contact for all customers calling or visiting the Council offices. Working within a small team in our Customer Services Section, you will enable all customers to communicate with the Council and access services and information, providing assistance and advice on a wide range of services and functions. You will also be asked to provide cover in the Cash Office, and cash handling experience is desirable.

You must be able to resolve customer issues on the telephone and face-to-face.

Experience of working in a customer focussed role is essential, as are familiarity with computer based systems and keyboard skills.

A positive and professional attitude is essential, together with confidentiality and integrity.

Join us to receive a host of benefits such as favourable working hours, generous leave entitlement, occupational pension scheme and job security.

Closing date for applications: Friday 23rd September 2022

Interviews will be held on: Monday 3rd October 2022

To apply

For an application pack, call 01200 414596 (24-hour answerphone),

or email: HR@ribblevalley.gov.uk and quote the reference number.

Alternatively, the application form can be downloaded from our

website www.ribblevalley.gov.uk/jobs
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Deadline: 16-07-2024

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