Part Time Customer Service Advisor (09:00 - 14:00)
View: 107
Update day: 11-06-2024
Location: Stourbridge West Midlands
Category: Consulting / Customer Service IT - Software Part-time
Industry: Staffing Recruiting Banking Financial Services
Position: Entry level
Job type: Part-time
Job content
Part Time Customer Service Advisor – StourbridgeSalary: £12,570 rising to £12,852 per annum
Part-time (Monday – Friday, 09:00 – 14:00, 25 hours)
Saturdays (mandatory) approximately 3 per month (09:30 – 12:30)
Saturdays will be paid as extra
Start Date: Monday 5th July
Here at the West Brom we’re known for our outstanding customer service. As the first point of contact, our Customer Service Advisors play an essential role by maintaining great relationships with existing and potential customers.
What You’ll Do
- Complete transactions for our customers, supporting them with their enquiries.
- Engage with our customers, providing information about products and services to suit their needs.
- Manage daily administrative tasks efficiently.
What We’re Looking For
- You’ll need to be proactive in conversations, having the confidence to talk (face-to-face) to our customers about anything and everything, including our products and services.
- You’ll be contributing towards a controlled and secure branch with responsibility for ensuring errors are kept to a minimum, especially when dealing with customers so it’s important to be attentive to detail.
- You’ll be friendly. Our customers are used to our warm and welcoming service, so it’s important to be able to build rapport and relationships.
Benefits
We wholeheartedly believe that our people are our greatest asset, that’s why in addition to your salary you will be rewarded with a wide range of other benefits
- Generous annual leave starting at 25 days + 8 bank holidays, (pro rata)
- Pension scheme where we will augment your contribution by 0.6% (Up to 10.6%)
- Social club membership – dozens of discounts available for a wide variety of family days out and events
- Corporate health plan with the option to include family members
- Discounted travel cards
- West Brom staff car scheme
We are proud of our heritage and absolutely believe that the West Brom is a great place to work. Check out our careers page to find out more about our culture and benefits. https://www.westbrom.co.uk/careers
Head Office: 2 Providence Place West Bromwich B70 8AF. www.westbrom.co.uk The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.
Deadline: 26-07-2024
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