Parent Liaison Administrator
View: 106
Update day: 07-05-2024
Location: Bournemouth South West
Category: Administrative / Clerical / Assistant Fashion / Lifestyle Social Work / Community Services Part-time
Industry: Non-profit NGO
Job type: Part-time, Permanent
Salary: £9 an hour
Job content
An excellent opportunity has arisen for a Parent Liaison Administrator to join the Tops Day Nurseries. This is an exciting opportunity to continue your career with an expanding employer.
Here at Tops Day Nurseries we have an outstanding reputation in delivering the best quality eco-sustainable childcare across the South-West. We operate nurseries and play clubs across Dorset, Hampshire, Somerset, Wiltshire and Devon. This year, the company celebrated its 30th anniversary, marking 30 years of care.
Your key responsibilities as a Parent Liaison Administrator is to be responsible for managing enquiries for Tops Day Nurseries, to be lined managed by the Parent Liaison Team Leader.
Your Responsibilities and Duties will involve:
- Supporting the Parent Liaison Team Leader with the enquiry process for the all nurseries enquiries
- Responding to enquiries via phone, email, social media and live chat options.
- Encourage the parent to visit or have virtual tours with managers
- Encourage the parent to enrol
- Complete all stages of EYM administration as required
- Monthly feedback with each nurseries
The successful candidate must be outgoing individual and confident in speaking on the phone. Keen attention to details is required to ensure all communication sent out are 100% accurate. A positive attitude is essential to sales and the ability to encourage parent to enrol/attend the nurseries. You must have excellent communication skills, knowledge of Microsoft Office and communication programme.
There is a flexible option to work from home, at the office or at a nearby nursery either in Part Time and Full Time contract.
Desirable:
- Knowledge and understanding of childcare sector
- Driving license and own car
- Prepare to undertake professional development as appropriate
Deadline: 21-06-2024
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