Outbound Department Manager - Shift Manager

☞ H&M

View: 107

Update day: 07-05-2024

Location: Milton Keynes South East

Category: Executive management

Industry: Marketing Advertising Apparel & Fashion Retail

Job type: Full-time

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Job content

Company Description

Within the H&M Group, Logistics is responsible to make our fashion flow in a sustainable, qualitative and efficient way. We put the customer in focus and our job is about fulfilling the customer promise, creating a great online and in-store shopping experience.

In Autumn 2019 we open the H&M Group’s first OMNI (online and store) Logistics Centre in Milton Keynes (+- 73,000 m²). The Logistics Centre employs over 1000 ambitious, committed and motivated colleagues who share our values and take responsibility for all daily distribution and Logistics operations for the UK/IE online and over 250 stores.

As an Outbound Department Manager, you lead efficient day to day DC Outbound operations for a specific department ensuring service levels and compliance. You drive continuous improvements in line with set targets for service, efficiency and cost. You embrace our company values, leadership expectations and are driven by a will to make a difference.

Responsibilities

Job Description
  • Lead, manage, and organize the DC outbound department (approx. 200 employees) across the online departments inc. picking, put-away, induction, packing, hospital, internal and shipping.
  • Maximize operational excellence, quality, efficiency, productivity
  • Lead the departments to ensure smooth process flows (e.g. coordinate with wave planner on upcoming system updates regarding timing, sequence, etc. )
  • Max. overall profitability through plan., budget & cost follow up
  • Manage and ensure logistic capacity needs in collaboration with DC Mgr. (DC Mgr. to align with Regional Sales & Ops, when needed)
  • Responsible to ensure inventory counts are conducted
  • Lead identifying risks and resolve issues in daily DC outbound department operations to ensure optimal performance, and closely align with Controlling and Import/ Export, where relevant
  • Recruit, develop and retain workforce according to capability needs and forecasted capacity requirements
  • Lead and manage ABC slotting & optimization of pick locations
Competencies
  • Strong operational DC outbound expertise across Online to effectively manage day-to-day execution
  • Understanding of end-to-end DC processes and garment flow
  • Good understanding of warehouse management system
  • Strong communication & coordination skills
  • Holistic view to look at the bigger perspective with a visionary approach
  • Ability to encourage collaboration, co-creation and people development by empowering others
  • Agile mindset with a positive attitude to change and meaningful growth
  • Inclusive & empathetic towards others whilst encourage. diversity
  • Self awareness, understanding your impact on others and contribution to the whole group
  • Flexible working hours due to 24-hour operation
Additional Information

Growing with H&M

At H&M, there are no set career paths. You will find continuous learning opportunities, and colleagues who will encourage and support your growth in whatever path you choose to explore. At H&M, you will have the chance to explore a wide variety of potential roles. We are a destination for curious minds and the more curious you are, the better!

Take on big challenges & discover how they make you grow!

Benefits

At H&M, we care about our employees, and it is important you feel appreciated. The well-being of our teams is the key to our success and in practice, this means that our employees all over the world receive great benefits. Check them out here!

Do You:
  • Provide excellent customer first experience for your colleagues and customers
  • Drive sales and profit by analysing key KPIs?
  • Lead your team to in an efficient and inspiring way?
  • Delegate, follow up and provide feedback to support the development of your team?
  • Be yourself & more at H&M
Here’s your chance for a career with endless opportunities, interested?
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Deadline: 21-06-2024

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