Operations Manager - Security
View: 101
Update day: 01-06-2024
Category: Security
Industry: Security Protective
Job type: Full-time, Permanent
Job content
As an Operations Manager at G4S you would be part of a dedicated team responsible for managing a number of safety and security personnel delivering professional services on our customer sites whilst maintaining the core values of G4S.
You would be supporting the development, operations and profitability of your assigned area through ensuring the best possible business performance, contract compliance and delivery.
This is a full time, permanent role working Monday - Friday, although you may be required to manage operations which are running 24x7 and therefore be available for emergencies outside of normal working hours as well. Flexible working arrangements may also be available.
Role and responsibilities
Managing your area of responsibility, including providing support, absence management, discipline and grievance, and recruitment activities
Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure
Acting as a role model and always behaving in line with our company values
Driving employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities
Managing contractual budgets in line with financial targets
Ensuring all aspects of the required services are being delivered to the customers’ satisfaction and in accordance with the contract
Ensuring there are sufficient trained, licenced and vetted staff working at all times to meet customer and contract requirements
Ensuring contract required training and screening / vetting has been completed for all security staff
Developing professional customer relationships, responding appropriately to customer requests and concerns
Completing effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.
Completing risk assessments and site evaluations as well as completing monthly performance reports and billing schedules
A checkable personal history including periods of education, employment, travel and unemployment
Prior experience of working in a similar operational management role , ideally within the security industry
A valid security industry licence or accepted certificate of security competence
Excellent verbal and written communication skills, interacting both internally and externally
Excellent customer service skills
Excellent organisational skills
Ability to successfully manage a team
Track record of working in a fast paced and demanding environment
Experience in working closely with the emergency services
Salary and benefits
G4S offers employees the opportunity to work with well known clients, job security, competitive salary and benefits, and career opportunities to develop to more senior levels in our organisation.
Deadline: 16-07-2024
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