Operations Manager - MST

Job content

Site Name: UK - London - Brentford, USA - Massachusetts - Cambridge, USA - Pennsylvania - Upper Providence, UK - Hertfordshire - Stevenage
Posted Date: Jul 12 2021

Title: Operations Manager – MST

Location: Open to Stevenage, GSK House, Cambridge – Massachusetts, Upper Providence

Are you an operations professional seeking the next challenge in your career? If so, the Medicinal Science and Technology (MST) Operations Manager role here at GSK could be the perfect opportunity for you!

We are currently seeking to recruit an Operations Managerto support the MST organisation. The Operations Manager will support the Chief of Staff and Operations Directors as they work with the MST leadership to do what it takes to mobilise R&D’s people, time and resources for maximum patient impact.

The MST Operations Manager Must Be Bring

• FOCUS: Utilising tenacity, experience and expertise to turbocharge what is most critical to R&D’s success – moving with pace to progress the best opportunities, simplifying and prioritising high value activities
• EFFICIENCY: Leveraging hard data to confront whatever gets in the way of R&D performing as effectively as possible - collaborating with the best external innovation and specialist support where that makes sense.
• HEALTHY TENSION: Being bold about asking difficult questions, looking for radical leaps as well as increments of progress and injecting fresh thinking to improve how things get done
  
  

As theMST Operations Manager you will be responsible for:

• Contribute to day to day Operational support to multiple R&D lines or a single R&D line, which could include but not limited to, planning leadership team meetings, including agendas, actions, key participants, and drive High Performing Teams behaviors, developing the line strategic plan, facilitating the capital allocation board process, develop and execute the lines culture and engagement plan, Perform ad-hoc analysis, develop strategic options, and provide recommendations to enable informed decision making, and driving small business transformation projects that impact this single R&D line
• Work with the Cos and Operations Director(s) to drive development, interpretation and provision of key performance indicators and analyses. Develop and implement stakeholder engagement strategy to influence decision making and behavior change to improve productivity across the portfolio.
• Contribute to the process of planning Leadership Team Meetings including agendas, key participants, stakeholders, and tracking decisions and actions.
• Understand and be able to influence the environment outside of the line organization to support achievement of its objectives (e.g. other R&D lines, PSC or other Global Support Functions).
• This role will require a high level of intellectual agility and adaptability, leading to an ability to undertake diverse packages of work in varied situations/environments. Undertake more sophisticated business benefit analyses including return-on-investment, problem solving or strategic thinking integrating key information to ensure on-time delivery of project or business milestones
• This is a role which must be able to deal with high levels of complexity and ambiguity, as well as be able to effectively navigate through multiple stakeholders and their perspectives.
• Requires strong relationship building and influencing skills.
• This role requires the ability to think strategically about key issues affecting R&D and its organizational implications as well as being organizational savvy in dealing with senior leaders.
• Proactively and independently manage a high volume workload proactively to a consistently high standard, by setting priorities, objectives and target dates.
  
  

Basic Qualifications

The job holder needs to be tenacious and have a strong performance mindset – driving for results through an understanding of drivers of the business and has an ability to focus on the things that make a difference and get things done. To achieve this the job holder needs to have:

• Extensive pharma, biotech or associated role experience
• You have scientific and operational credibility with evidence of delivery in an R&D environment, including effective matrix working
• Demonstrates capability to proactively identify and resolves issues with minimal oversight
• Results-orientation and drive to set and reach challenging goals; high standards for performance
• Must be self-directed and highly motivated and understand where to apply their efforts to achieve the most significant business outcome
• Must be curious and able to engage at all levels within and external to the line in order to create a rich and alternative perspective to the teams that they support.
• Must have a broad understanding of GSK and R&D
• Highly effective communicator (spoken, written, listener).
• Demonstrated ability to undertake project management for strategic or operational business projects.
• Previous experience with sophisticated data analysis; ability to draw conclusions in absence of definitive quantitative evidence.
• Demonstrated ability to structure and manage projects to deliver stated objectives coupled with a clear understanding of change management principles. Previous experience undertaking project management for strategic business projects and/or demonstrated ability to lead small projects of a strategic nature.
• Lead, manage and coordinate team towards effective and successful delivery
• Actively listen, interpret and playback objectives, deliverables and points of view from Stakeholders
• Proactively brief, syndicate and address concerns of stakeholders towards broad buy-in
• Ability to define and articulate strategic intent, with a clear understanding of the difference between strategic and tactical issues.
• Previous experience structuring and managing projects to deliver stated objectives coupled with a clear understanding of change management principles and common causes of failed project implementation.
• Experience in navigating decisions and/or execution through multiple parties in major, matrixed organizations
• Experience in managing the navigation of decision and /or their execution through multiple parties in major, matrix organizations
  
  

Complexity

• This role will require a high level of intellectual agility and adaptability, leading to an ability to undertake diverse packages of work in varied situations/environments. Undertake more sophisticated business benefit analyses including return-on-investment, problem solving or strategic thinking integrating key information to ensure on-time delivery of project or business milestones
• This is a role which must be able to deal with high levels of complexity and ambiguity, as well as be able to effectively navigate through multiple stakeholders and their perspectives.
• Requires strong relationship building and influencing skills.
• This role requires the ability to think strategically about key issues affecting R&D and its organizational implications as well as being organizational savvy in dealing with senior leaders.
• Proactively and independently manage a high volume workload proactively to a consistently high standard, by setting priorities, objectives and target dates.
  
  

Why GSK?

GlaxoSmithKline (GSK) is a science-led global healthcare company that researches and develops a broad range of innovative products in three primary areas of Pharmaceuticals, Vaccines and Consumer Healthcare.

The company has a significant global presence with operations in more than 150 countries, a network of 87 manufacturing sites in 36 countries, and large R&D centres in the UK, USA and Belgium.

GSK is a place where outstanding people do amazing things. As a science-led global healthcare company, we exist to help people do more, feel better, live longer. This special purpose – along with our goal of being one of the world’s most innovative, best performing and trusted healthcare companies – helps us attract some of the best and brightest minds in the world.

We take pride in providing access to all and continually focus on our opportunity and obligation to do more to improve inclusion and diversity: for our people inside GSK; in the way we do business; and in the communities where we operate. 

We want our company to be a place where diversity of people and thought is valued everywhere and where we’re all able to be ourselves and feel a sense of belonging. An inclusive organization where we all feel valued, engaged and supported, knowing that our work makes an important contribution to our mission. Reinforced by our clear values and expectations, it is part of our DNA. Together we achieve extraordinary things for our patients and consumers, who rely on us each and every day.

As a company driven by our values of Patient focus, Transparency, Respect and Integrity, we know inclusion and diversity are essential for us to be able to succeed. We want all our colleagues to thrive at GSK bringing their unique experiences, ensuring they feel good and to keep growing their careers. As a candidate for a role, we want you to feel the same way.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Please don’t hesitate to contact us if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. You can either call us on 0808 234 4391, or send an email ukdiversity.recruitment@gsk.com

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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