Operations Manager

Logistics done differently.

Are you ready for the next step in your career? Are you looking for more responsibility and does a new challenge interest you? Then we have the solution.

We are looking for our next Operations Manager to lead our Nespresso contract based in Wellingborough. We are a 24/7 operation processing 100,000 orders weekly, so never a quiet moment! You’ll manage 2 shift managers, 8 team leaders and up to 170 operatives. With accountability for all departmental activity including health & safety, KPIs, continuous improvement, training, team development and engagement. You’ll work Monday to Friday (0900 – 1700) but we would expect a degree of flexibility.

Pay, benefits and more:

We’re looking to offer a salary of up to £37,000 per annum. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.

What you’ll do on a typical day:

• 
  Lead and drive the operation from the front, ensuring compliance, performance and the delivery of a world-class service to our customer
• Set, agree and manage objectives and KPI’s with direct reports to achieve a ‘best in class’ operation
• Measure and review operational performance against company and customer KPI’s and implement appropriate actions to seek continuous improvement
• Drive communication, engagement and continuous improvement throughout the warehouse with a constant focus on reviewing and improving processes

What you need to succeed at GXO:

• 
  Previous experience as an operations manager with exposure to FMCG logistics and E commerce
• Good PC skills – Microsoft Word, Excel, Outlook along with knowledge of creating and interrogating spreadsheets and data
• The ability to effectively inspire, lead and develop a large, diverse operational team
• Excellent commercial acumen with a flexible and can-do approach
• Customer focused with confidence to communicate effectively at all levels

Be part of something big.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO’s candidate privacy statement here.