Operations Manager

Job content

General information

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

Operations Manager

Ref: 2021-39124

Job Information

Division

Caterplus

Advert Closing Date

23/06/2022

Contractual Hours:Full-time

Salary:Up to £45,000 Per annum

Contract Type:Permanent

Location:Surrey, CR3

Working Environment

We are looking for a passionate and experienced Operations Manager to join and lead our dynamic Caterplus team. You must have a strong background of catering and multi-site management

This field-based role will be covering the Surrey, Kent and Sussex area and will consist of a mixture of assisted living sites and care homes. Creating strong relationships with independent clients on behalf of Caterplus.

Job Description

Your key responsibilities as the Operations Manager will consist of:

• Oversee site management within your area of responsibility to ensure the proactive management of our teams on site
• Full accountability for ensuring that all aspects of the Elior experience are communicated and embedded within the sites, supporting the site managers and Service Champions as appropriate
• Responsible for creating a platform for financial growth through cost control, culinary excellence, improving merchandising, implementing, monitoring and evaluating results within the site teams to ensure area financial results are exceeded
• Ensure all candidate attraction is to the highest calibre for site managers, developing and driving them to ensure the following activities are performed with excellence: site succession planning, recruitment, training and people development to deliver an efficient, high-quality service
• Ensure ongoing team communications, including building internal and external relationships, management reporting, and client liaison
• Responsible for proactively maintaining external relationships with clients to exceed expectations, execute and understand their vision, and retain their business
• You will work with your Chef brigades and our chef development team to drive innovative menu planning and design of food service within specified budgets ensuring high standard of food presentation and portion/quality control throughout the area
• Plan, lead and deliver effective mobilisation / demobilisation of contracts, co-ordinating with relevant support functions as and when required
  

Working Pattern: 5 days over 7

Skills And Experience

The experience and knowledge we are looking for from the future Operations Manager include:

• Experience in contract catering within a multi-site, management role
• Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team
• Proven experience of working closely and successfully with clients
• Confidence in numbers and P&L management
• A passion for creating nutritious and delicious food
• Kind and empathetic to our elderly clients
• Knowledge of operating sites within the Healthcare and Retirement sector is desirable but not essential
  

Benefits

As part of your package, we are offering a salary up to £45,000, plus bonus which is payable on the achievement of KPI’s.

This role also comes with single healthcare cover, company pension scheme, life insurance (x4), 33 days holiday – pro-rata (including Bank Holidays). You can also purchase up to 5 additional days annual leave.

Why it’s Great to Work for Us

Elior UK has been recognised for a variety of awards such as CSR and chef development programmes which demonstrate the passion and creativity of our great team.

For all our colleagues we offer a range of discounts such as EE mobile contracts, Nissan vehicles, and lots more offers on leisure and entertainment, gyms and restaurants.

We focus on our colleagues and hold an annual Elior Award event, issue rewards for recognition every month plus deliver a varied portfolio of development programmes. We offer additional leave for charity work and provide a Colleague Support Programme for health & wellbeing advice.

Elior foster and believe in a diverse workplace, free from discrimination, which leads to an enjoyable and supportive environment.

Elior UK is committed to safeguarding and promoting the welfare of children and adults at risk and requires all of its colleagues to demonstrate this commitment in every aspect of their work.

Interested?

All you need is an updated CV and cover letter, we’ll do the rest.

#TheJobThatIWant #TeamElior #EliorCareers #EliorFoodie #INDHO

Twitter: @elioruk Facebook: Elior Careers Instagram: elior_uk

Any internal colleagues applying for this role, please be advised that new terms and conditions will apply.

About Us

This role sits within our Health & Care division – catering for those in care homes, independent living villages and the NHS. Making a difference to local people across the UK, our Caterplus division prides itself on crafting superb environments for the over 55 community. By contributing to our customer’s social life and fostering friendships, our quality and locally sourced food is matched only by the warmth of our customer service.

At Elior we’re enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.

We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.

Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.

And we’re committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We’ve lots to shout about with our strong and united approach in tackling many important global sustainability issues.

Interested? Click the ‘Apply for Vacancy’ button at the top of this advert.