Operations Apprentice

Working across departments for Air Freight, customs clearance and haulage, this role will expose the successful candidate to every aspect of international movements with the focus on imports & exports to and from the UK and 3rd countries. This role will involve learning progression from receiving and processing import/export paperwork through customs clearance and arranging onward export flights & UK import deliveries.

Burhill Cargocare is a business focussed on working hard, delivering great service and enjoying it. Working form the Egham office, we are offering the position of Operations Apprentice to support our busy import and export operations. The successful applicant will be exposed to all areas of import and export operations.

Duties will include:

• Receiving and understanding import/export paperwork
• Working with the operations system to process files and track shipments
• Working with airlines, handling companies, transport companies and other associated service suppliers involved in the import and export environments
• Working with operation systems to enter details for and customs clear cargo
• Arranging and forwarding transport

• Great IT Skills
• Knowledge of Microsoft word and excel
• Excellent written and verbal communication skills
• Strong attention to detail
• Ability to manage workload and prioritise tasks to meet deadlines

• Positive attitude
• Passionate about learning
• Hard working person
• Ability to use own initiative and work as part of team
• Professional manner

• GCSE maths and English grade C/4 and above (or equivalent)

On completion of Apprenticeship programmes, we have a track record of accepting and retaining every single apprentice into full time roles. We envisage retaining the successful applicant and developing them into a knowledgeable, well rounded freight forwarder.

Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). For more information please visit:

Vacancies are subject to close at any time subject to volume of applications.

The apprenticeship programme design will be built around the standard and individual apprentice and employer needs. This will consist of:

• A fully embedded induction programme delivered by the employer and Seetec Outsource Training and Skills
• An initial assessment of your skills, knowledge and behaviours in order to develop and enhance your career and personal progression
• In line with the with functional skills requirements set by the standard, (where applicable), we will analyse and continuously develop English and mathematics
• On the job training delivered by the employer

Allocation of an apprenticeship delivery coach who will carry out:

• Regular training
• Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
• Identify, track and support 20% off the job training activities
• Quarterly formal progress review meetings; identifying learning achievements and next steps
• Individual learning plan - this will be used as part of a professional discussion during your reflective progress review meeting and track the 20% off the job training progress
• A journey of learning activities over the length of the apprenticeship programme
• Access to on-line learning and an e-portfolio where you will be able to gather evidence to demonstrate your performance ensuring your apprenticeship – this evidence can be used to towards your end point assessment

End point assessment – this takes place at the end of the apprenticeship to ensure you have developed the skills, knowledge and behaviours needed for the job role. This may consist of at least 3-4 of the below activities:

• Professional discussion
• Observation
• Portfolio of evidence, apprentice showcase
• Research project
• Multi-choice knowledge test
• Work based project
• Presentation
• Competency based interview