Position: Mid-Senior level

Job type: Full-time

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Job content

Description

OPERATIONS ADMINISTRATOR

WELLINGBOROUGH (ONSITE)

Arkle Finance is a fast growing and entrepreneurial Asset Finance business. We are recruiting an Operations Administrator to assist the effective administration of all banking transactions alongside servicing all customer and broker requirements during the life of their agreements with Arkle.

WHY JOIN US?

As a growing business our colleagues can grow with us, and full training is provided. If you have the appetite funding can be provided for external training. You will enjoy a varied workload as part of a team of four in a friendly, collaborative environment.

You will receive 25 days’ annual leave (plus bank holidays) and have access to a variety of other benefits including free medical insurance, pension scheme, onsite subsidised restaurant, free onsite parking and a range of discounts and benefits through our Reward Gateway platform.

What Your Day Will Look Like

  • Providing an exceptional level of customer service, communicating with customers and brokers by telephone and email.
  • Completing all required administration including Direct Debits, change of details, and processing all banking transactions.
  • Creating and fulfilling Customer Sales Ledger Statements.
  • Actively involved in the End of Lease process.
  • Sending relevant letters including (not limited to) arrears, default, termination EOL letters.
  • Carrying out searches using various reference agencies.
  • Accurately updating Customer Relationship Management systems.

What We Are Looking For

  • Experience in a customer service environment with proven administration skills.
  • Excellent verbal and written communicator with a confident telephone manner.
  • Numerate and accurate with a good eye for detail.
  • Able to work in a fast-paced environment with a varied workload.
  • Good Excel skills.
  • Knowledge of operational accounting processes in a Sales ledger environment and / or experience with Salesforce would be an advantage.

NEXT STEPS

Apply now to start your journey with Arkle Finance, and one of our Talent Acquisition team will be in touch within 5 working day.
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Deadline: 09-07-2024

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