Operations Administrator

☞ Recra Consulting

View: 103

Update day: 01-06-2024

Location: Ilkeston East Midlands

Category: Consulting / Customer Service

Industry:

Job type: Full-time

Salary: £23,000 - £25,000 a year

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Job content

Recra has an exciting opportunity for an experienced Operations Administrator to join a fantastic fast-growing company with a sense of purpose, committed to developing waste management and recycling techniques with an environmental conscience.

Working in a fast-paced environment with competing priorities you will be the first point of contact for the team.

The Operations Administrator will provide administrative support to Group Operations Director, Regional Operations Manager, staff, and managers in the department, including support for departmental projects and initiatives.

Position:Operations Administrator - immediate start - permanent

Duties include:
  • Assist in keeping up-to-date statistics and records of departmental activity, producing reports where appropriate in compliance with business policies and procedures.
  • Receive and distribute internal posts as necessary, responding to straightforward correspondence where possible, eg acknowledging receipt of letters, emails, etc to departmental inboxes, providing ’front of house reception requirements.
  • Provide good customer service to all parties, managing expectations sensitively and communicating clearly, regularly, and at an appropriate level, in writing, and over the telephone.
  • Develop and maintain relationships with any relevant internal stakeholders as appropriate.
  • Provide support for Group Operations Director, Regional Operations Manager, and other colleagues as required, including booking travel and accommodation, and undertaking administrative tasks such as taking messages, scanning, expenses submission, and photocopying as required.
  • Provide support for colleagues within the Department as required by taking minutes of meetings, preparing agendas and other paperwork, and ensuring they are distributed in a timely manner.
  • Undertake such other duties that are required to support the smooth running of the Operations Department and are commensurate with the role of the post.

Essential Requirements:
  • Minimum 5 GCSEs at grade C or above or equivalent or relevant work experience at a level demonstrating this level of ability.
  • Good intellectual and analytical ability in order to develop the ability to analyse and collate information into a suitable reporting format
  • Good standard of literacy and written communication skills for writing emails and meeting notes.
  • Good verbal communication and interpersonal skills with people at all levels.
  • Excellent administrative and organizational skills.
  • Ability to deal with a demanding workload and prioritize accordingly.
  • Ensure that the highest standards of quality and customer service are achieved
  • Adhere to clear procedures in order to deliver a consistent outcome
  • Competent in MS Office software - Word, Excel, PowerPoint, etc

What is in it for you?
  • We offer a diverse role with the opportunity to develop your skills and experience, the ability to work on your own initiative, and be part of a busy team.
  • Immediate start available
  • Working hours will be 8.30-5 Monday to Friday

As a modern business, the company is aiming to be a positive force in the world. They believe that if they treat their customers, partners, staff, and neighbours with respect and dignity, they will succeed in both our business and sustainability goals.

Every major business decision the company makes is guided in part by its CSR values such as:
  • Their impact on the environment - as waste management and resource recycling specialist, the environment is clearly close to our hearts
  • The welfare of the people we come into contact with, and those further down the supply chain
  • The sustainability of the processes we use

Please contact Recra on 0116 464 6336 for more information
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Deadline: 16-07-2024

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