Office Administrator

☞ IncTablet - Ecommerce site

View: 101

Update day: 01-06-2024

Location: Milton Keynes South East

Category: Administrative / Clerical / Assistant Part-time

Industry:

Job type: Full-time, Part-time, Temporary, Permanent, Temp to perm

Salary: £8.50 - £9.00 an hour

Loading ...

Job content

IncTablet - Admin Personnel required

This job will be based at our ecommerce site

Pay rate:£8.50 - £9.00

Shifts; Monday to Friday: 9:30am - 5pm,

Type of Employment: permanent

Job Summary & Responsibilities

  • Using IncTablet Dashboard to maintain Marginal Vat accounts
  • Book keeping - adding customers to dashboard ready for Vat submission
  • Dealing with receipts and updating documents
  • Pulling in and managing invoices
  • Organising all supplier invoices
  • Eventually completing our offsetting of Vat
  • Raising all expenditure and reformatting in into accounts with invoices
  • Responsible for answering incoming/inbound calls from Online/client customers and prospects providing product information, account opening services, general enquires as well as account maintenance
  • Dealing with inboxes and making sure enquires are solved quickly and properly with customer satisfaction.
  • Dealing with eBay accounts, our website accounts, irish accounts, inside tech repairs, and other online platforms we use
  • Communicates professionally and regularly with leadership and peers on status of returns, warranty and general enquires.
  • Pro-actively identifies any new issues, on going issues and monitors warranty’s and call backs
  • Participates in projects to drive operational excellence

Skills

  • Passion to deliver exceptional service to customers
  • Good interpersonal skills, good problem-solving skills
  • Is adaptable, high energy levels and desire to help others
  • Good team player
  • Good analytical and problem-solving skills
  • Good written and verbal communication skills

Basic Qualifications

  • Experience in simple pc skills

Job Types: Full-time or part time

Salary: £8.50 - £9.00 per hour

Benefits:

  • Company events
  • Discounted or free food
  • On-site parking

Schedule:

  • Monday to Friday

Experience:

  • Training provided across the weeks. - Begins with easy tasks and grows to maintaining more responsibilities with confidence

Education:

  • GCSE or equivalent (Preferred)

Job Duties:

  • Answer incoming customer inquiries (Not immediately)
  • Stay up-to-date on new products, services, and policies
  • Collect and report customer feedback to ensure that best practice is recognised and maintained
  • Engage with customers in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company’s customer service policies

Application deadline: ongoing

Expected start date: JAN/FEB

Part-time hours: 35 per week

Job Types: Full-time, Part-time, Permanent, Temp to perm

Salary: £8.50-£9.00 per hour

Additional pay:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • On-site parking

Schedule:

  • Monday to Friday
  • Overtime

Work remotely:

  • No
Loading ...
Loading ...

Deadline: 16-07-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...