Office Administrator

Job content

Sales Office Administration – FULL TIME

Internal Sales Department.

Want to work for an energetic and dynamic Firearms & Accessories Wholesaler supplying the UK Shooting Sports Community?

Highland Outdoors is an established firearms and accessories import-wholesaler based in the East Midlands supplying related products to the UK firearms trade. Our company is originally based in Australia, and we have now established ourselves in the UK, Ireland, and Croatia. With sister companies in Australia, New Zealand, South Africa, China, Spain, and the USA - Highland Outdoors has wonderful foundations from which to expand upon.

Due to continued expansion, we are seeking a highly driven individual to join our dynamic and exciting head-office based team. The role is FULL TIME, an interest in Outdoor pursuits is a bonus, but NOTessential.

Primary Job Role:

· Managing the reception area, including welcoming customers, suppliers, and guests.

· Controlling and directing company correspondence, including inbound phone calls, emails, letters, and office deliveries.

· Processing Shopify orders for B2C / DTC sales.

· Handling returns queries and assisting with courier return labels.

· Posting eBay listings and managing the company eBay account.

· Supporting our Export Department by processing export license applications.

· Managing the general office filling and outbound mail processing.

· Organising meetings, scheduling appointments, and overseeing catering during company events.

· Performing data entry roles, updating customer information.

· Supporting general office workflow in varying capacities to meet the daily requirements of the business.

· Managing inventory of office supplies, including stationery and multimedia equipment to ensure smooth office operations.

· Supporting the office and field sales teams with trade customer enquiries.

Required Experience:

· Administrative background preferred by not essential.

· Must have basic computer skills, including Microsoft products.

· Excellent written and verbal communication skills.

· Good planning and organisational skills with excellent attention to detail.

· Effective communicator with all levels in the organisation.

· Highly driven individual - must be able to maintain a high level of enthusiasm and energy while working to deadlines.

We pride ourselves on our customer service, developing a great team spirit - this role is an integral part of the Highland Outdoors family!

The package on offer includes an attractive base salary, company pension scheme, PLUS a great bonus structure based on company sales.

This is a head-office based full time position working Monday to Friday.

So, if you have proven skills, a great personality, and want to be part of a great team - apply today!

Starting Salary of between £21,000 to £23,000 depending on experience.

If you would like to be part of this dynamic company, please send your CV AND a brief covering letter tohr@highlandoutdoors.co.uk

Job Type: Full-time

Salary: From £21,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• Lutterworth: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person