Position: Entry level

Job type: Part-time

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The role of the Healthcare Support Worker on ward 124 is pivotal in achieving the delivery of high quality care to our inpatient and flexi outpatients. The role is flexible, and the post holder will be required to provide support over a range of services which are delivered on ward 124. Assisting with procedures such a biopsies, dialysis line insertions form a part of this role and training for this will of course be accommodated. Key to this flexibility is the ability to work variable hours over a 24 hour period and to be able to work as an effective team member with the overall aim of providing our patients with the best possible care at all times. The ward offers fantastic training and development opportunities for the right candidate.Communication And Relationship Skills
  • All employees of the Trust will take part in the appraisal process each year and with the first appraisal taking place 6 months from appointment.
  • Communicate and report any changes relating to the patient to the nurse in charge.
  • Communicate appropriately with patients/visitors.
  • To receive patients, visitors and staff in a calm and efficient manner.
  • Uses reassurance, tact and empathy when communicating.
  • To assist in the overcoming of any barriers to understanding.
Knowledge, Training & Experience
  • The post holder will be required to undertake the Care Certificate/NA Competency packages relevant to the healthcare setting and on-going training as determined by the Trust and their line manager. It is mandatory for All staff NEW to care that they complete the Care Certificate.
  • The post holder will have previous experience in a care environment (If not they will be enrolled onto the Nursing Assistant Apprenticeship programme)
Responsibility for Patient/Client Care
  • Under direct or non-direct supervision of a Registered Nurse will assist with all aspects of essential patient care.
  • Provision of personal care to patients.
  • Respect patient privacy and dignity at all times
  • Prepare equipment for medical and nursing staff for procedures
  • Assist medical and nursing staff with procedures as required
  • Act as a chaperone supporting patients undergoing examinations or procedures
  • Escort patients to other areas of the Trust as directed
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.For further details / informal visits contact: Name: sally appleton Job title: ward manager/senior sister Email address: sally.appleton@uhnm.nhs.uk Telephone number: 01782 676124
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Deadline: 12-06-2024

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