NRPF Programme Coordinator

Introduction

The Wallich is a homelessness charity delivering innovative housing and support services to homeless and vulnerably housed people. The Organisation formed in 1978 in Cardiff and now supports around 8000 people a year across Wales. Our work falls into four principal areas:

1. Residential supported housing projects, including direct access hostels, emergency night shelters and accommodation for people with specific issues such as substance misuse, youth services etc.

2. Floating (Tenancy) support projects in which we support people who have tenancy difficulties, sometimes with a contributing health or other need, and are in danger of losing their homes.

3. Prevention or intervention projects supplied through Homelessness Prevention Grant funding which are a broad range of services that prevent homelessness or make life better for homeless people.

4. Participation and Progression services, which are embedded in all our projects enhancing support through providing opportunities for Service Users to take an active part in their community. These services include those designed to enable people to move into meaningful activities including employment and training opportunities.

The Wallich’s values are of empowerment and treating people with dignity, respect and unconditional positive regard. The Wallich is committed to providing services that are trauma informed and delivered with Psychologically Informed Environments (PIE) at the heart of its support. A PIE is an approach to supporting people out of homelessness whilst making significant and positive progress in overcoming trauma, substance misuse and mental illness. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience. At the heart of what we do are the people we support, who are actively and meaningfully involved in their own support and encouraged to participate in the design, development and delivery of services.

Project Description

‘Nation of Sanctuary: A Joined Up Approach’ is a partnership project led by Housing Justice Cymru, with partners Tai Pawb, Oasis and Welsh refugee Council joining The Wallich in providing accommodation solutions for refugees, Asylum Seekers and people with No Recourse to Public Funds (NRPF.) Through a collaborative and cohesive joined-up approach, project staff will work together and with wider sector to increase support to prevent destitution for those seeking sanctuary in Wales.

Purpose of Role

The NRPF Programme Coordinator will work with the partnership groups and with a variety of stakeholders to support service-users with NRPF, assist in exploring employment, training and volunteering opportunities, assist individuals in securing sustainable accommodation and advise and support Wallich colleagues who are working with individuals with NRPF.

This role is subject to a Basic DBS check.

No Agencies.

We do not accept unsolicited agency referrals for this position and do not consider any applicants, to have been introduced to us via agency.

Main Duties, Responsibilities and Person Profile

1. To identify, assess and support individuals with NRPF who are threatened with homelessness or are currently rough sleeping – Identify, training, volunteering and employment opportunities for service users and identify accommodation options for service users and assist in securing sustainable accommodation.

2. To link the service in with partner agencies to ensure positive and sustainable outcomes for service users AND advise and support colleagues and partner agencies supporting service users with NRPF, contributing professional knowledge and expertise to the Participation & Progression team, it’s service delivery, monitoring and evaluation.

3. To signpost and make referrals to relevant advocacy and legal support agencies.

4. To work with partner agencies to develop methods for the continuous improvement and on-going evaluation of the project.

5. To implement, adhere to and regularly review risk assessments and risk management plans for service users AND update relevant databases in relation to client progress and associated service aims.

6. To ensure project objectives and targets are met, within allotted timescales AND collate and produce reports for funders and senior management.

7. To attend supervision, training and meetings as and when required and attend relevant networking opportunities to connect and influence the sector.

8. To develop successful cross organisational working with relevant project teams

9. This project will work across all dispersal areas across Wales so there will be a need to travel and work at locations across Wales.

10. To actively promote and show the value of NRPF support in preventing homelessness and rough sleeping AND promote all of The Wallich’s policies and procedures.

The list of tasks is not an exhaustive one and duties may be varied from time to time by the organisation. This job description is subject to regular review.

ORGANISATIONAL VALUES AND POLICIES

All role holders within The Wallich are expected to live the organisational values and to demonstrate throughout the work they do, and the manner in which they do it, these values. In addition, all role holders are expected to either be compliant with, or act as a role model for, organisational policies and requirements.

The Wallich values are:

Courageous – We speak truth to power, we challenge ourselves and each other. We fearlessly pioneer new initiatives. We and our service users have the courage to drive change

Determined – We will not stop. We will continue to strive to make changes, not only for our charity but for the people we support. We will not lose passion or focus, even when it’s hard.

Authentic – We are genuine in our intentions, working on the front line with the people who need us. We walk the path alongside people and use peer experience to inform everything we do.

Compassionate – At all times – always. No matter how many times someone comes to us for help, we will listen, be empathetic and greet them with kindness.

Community – Everybody deserves to belong somewhere. As a team we are family and we embrace partnership. We strive for inclusion and acceptance of those affected by homelessness.

Person Profile

Please use the Cover Letter to demonstrate your capabilities regarding each point listed below. Where relevant, use your answers to illustrate how your skills and experience have helped you achieve positive results.

1. Working knowledge of the issues facing people experiencing homelessness and ideally those seeking sanctuary (Refugees, Asylum Seekers and those with NRPF)

2. Experience of working with vulnerable adults on a one to one and group basis.

3. Experience of professionally and effectively representing the wishes and best interests of Service Users and the organisation whilst building beneficial relationships with a range of agencies and internal staff

4. Experience successfully managing priorities in a busy environment.

5. Excellent interpersonal skills and experience of working with diverse people in a non-judgemental way, respecting their personal choices.

6. Ability to work collaboratively with a range of different stakeholders from a diverse range of backgrounds.

7. Knowledge and understanding of the legal frameworks, Protection of Vulnerable Adults, Child Protection, Mental Health Act, Health and Safety and Misuse of Drugs Act.

8. Thorough understanding of risk assessments and how to apply control measures effectively and safely.

9. Knowledge and understanding of therapeutic approaches when working with vulnerable people.

10. Knowledge and understanding of the need to evidence outcomes with experience in monitoring and recording data, and presenting findings

Interviews to be held on 15th September 2021