Night Fleet Service Agent (Night)

☞ Zipcar, Inc.

View: 107

Update day: 01-06-2024

Location: London

Category: Consulting / Customer Service Traffic / Irrigation / Bridge Transport / Logistics / Warehouse Export / Import

Industry: Software Development

Job type: Full-time, Permanent

Salary: £23,000 a year

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Job content

Fleet Associate (Night) - London

Salary - £23,000 plus opportunity to earn overtime.

We’re Zipcar, the world’s largest car-sharing company, and we’re looking to add new talent to our team.
Today, Zipcar provides hundreds of thousands of people with a viable alternative to traditional car ownership saving them money, time and headaches. Zipcar members in cities across America, Canada and the UK are making the decision to live car free and enjoy the convenience, savings and environmental benefits of having “wheels when you want them.”
As we continue to grow we’re looking for talented, passionate people with great ideas to join the family in our UK office. We aim to create an environment that is as supportive, diverse and fun as our brand. If you’re results-oriented, dedicated, and ready to contribute to an unparalleled experience for our community of forward thinking members, we encourage you to apply. Overview

We are for looking for a trustworthy, hardworking and reliable individual to join Zipcar in the role of Fleet Associate (Night). The Fleet Operations Team is the first point of contact for any issue involving a vehicle – we’re responsible for ensuring that every member booking a Zipcar will turn up to find a clean, roadworthy vehicle in its correct location. When anything involving a vehicle goes wrong, we act fast to minimise the negative impact on members, vehicle downtime and costs. You will be attending to Zipcars across London and completing a variety of logistics and maintenance tasks to ensure that vehicles are ready for members.

Duties and Responsibilities

  • Carrying out Safety and Readiness checks
  • Distributing permits, vehicle collateral and other materials
  • Test driving vehicles and reporting back to the Fleet team with observations and findings
  • Moving vehicles between bays, including between London and other UK cities
  • Basic vehicle maintenance, to be carried out roadside at night. Including – charging batteries, plugging in electric vehicles, replacing tyres, wing mirrors, wiper blades, fuses and bulbs.
  • Reacting to urgent requests for assistance from the office night team

Requirements & Qualifications

The ideal candidate will have the following skills:

  • A good understanding of basic vehicle maintenance and a working knowledge of London geography
  • Experience driving and working in London at night
  • Confidence working independently, without daily contact with other team members
  • Ability to identify, prioritize and focus on critical tasks. Work individually as a self-starter and a self-motivated team member
  • Confidence to make judgment calls on the best course of action, weighing up cost and member experience, often alone and under pressure
  • Strong written and oral communications skills with a good grasp of the English language
  • Flexible and accommodating in the face of a changing workload and able to come up with creative solutions to new and existing problems
  • Held a full driver’s license for a minimum of 2 years, with no more than 3 points.

Hours: 40hrs per week,5-night shifts per week, typically between 9pm-6am.

Shift pattern rotating:

Week 1: 4 days on- 2 days off – 1 day on.

Week 2: 1 day off- 5days on – 1day off.

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Deadline: 16-07-2024

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