New Business Executive

☞ MARK WORTHINGTON JEWELLERS LTD

View: 106

Update day: 17-05-2024

Location: Wilmslow North West

Category: Other

Industry:

Job type: Full-time

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Job content

Job Title: New Business Executive

Job Summary:

We are a fast-growing, fast-paced luxury watch and fine jewellery retailer, seeking an experienced New Business Executive to join our team. The successful candidate will have a passion for what they do and a proven track record of delivering exceptional customer service. As a New Business Executive, you will be responsible for assisting customers in finding the perfect watch and jewellery products, proactively responding to client enquiries, building and maintaining relationships with clients, and assisting in the day-to-day needs/operations of the business.

Responsibilities:

  • Assist customers in finding the perfect jewellery and watch products based on their needs and preferences, face-to-face, via email, or on the phone.
  • Build and maintain relationships with clients by following up on purchases, providing excellent after-sales support, and ensuring customer satisfaction.
  • Proactively answering our busy phone lines in a professional manor, assisting the client promptly or directing the call to the correct department.
  • Maintain up-to-date knowledge of products.
  • Collaborate with other team members to ensure smooth and efficient operations, and assisting where necessary.
  • Maintain a neat, clean and organised working environment, restock inventory and assist with merchandising activities as needed.
  • Assisting with online orders; invoicing, packaging and dispatching.

Requirements:

  • Proven experience as a New Business / Sales Executive or relevant role.
  • A passion for what we sell and a customer-focused mindset.
  • Excellent communication, interpersonal and customer service skills.
  • Ability to work in a fast-paced, small team-oriented environment.
  • Strong organisational and time-management skills.
  • Easily adaptable to business operation requirements.
  • Knowledge of jewellery and watch products is desired but not necessary.
  • Available to work full-time hours within our working week of Monday - Saturday 9:00-5:30pm.
  • Computer literate and able to use Microsoft Excel & Word.

If you or you know someone who is a motivated, proactive and an organised individual with a passionate personality and excellent customer service skills, we’d love to hear from you. We offer a competitive salary, and opportunities for growth within the company.

Any questions please feel free to message us.

To apply please send your CV to hollie@markworthingtonjewellers.co.uk

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Deadline: 01-07-2024

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