Network Support Engineer

View: 103

Update day: 01-06-2024

Location: Barnard Castle North East

Category: IT - Software

Industry: IT Services IT Consulting

Position: Entry level

Job type: Contract

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Job content

12 MonthsBarnard Castle (Hybrid)£285p/d max via UmbrellaASAP StartRole Brief

Manages operational issues across site
Engages with site tiered accountability process; and participate in Tech Performance Management processes
Provision of potentially 1st, 2nd and 3rd line support for Manufacturing Excellence Products
Management of Site product instance monitoring & backlog requests (demand profile)
Drives service optimisation for Manufacturing products at a site level
Management of local manufacturing/quality partnerships (own & manage elements of Risk, Quality and Compliance management)
Identification of value and improvement opportunities (understands the products to maximise the value created through those applications for site and ensures effective use of them)
Participates in feature release co-ordination/installation
Participates in Site product instance configuration and deployment, enable continuous deployments and improvements
Controls Lifecycle Management for services owned by Site Tech
Manages Site aspects of archiving and decommissioning activities for systems that have reached the end of their life cycle
Participates in troubleshooting of applications across multiple technology domains, products and business areas.
Assists the Site Tech team with the definition and priorities of Tech Systems for the Site

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