Network Provisioning Engineer

Job content

What this Job Entails:

The Network Provisioning Engineer II is the focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details.

Scope:

• Applies company policies and procedures to resolve routine issues
• Works on problems of limited scope
• Receives detailed instructions
• Roles and Responsibilities:
• Participate in the implementation of various software services
• Assist team in reviewing ticket requirements, reserving router interface, assigning patch panel demarcation, designing path, tracking FOC and DLR, requesting patching between equipment, and ordering cross-connects
• Help track milestones and proactively drive any activities that may jeopardise orders from completing on time.
• Provide thorough and timely status throughout the entire implementation life cycle in the tracking system, including communicating vendor provisioning/install lead times.
• Document service requests, escalate as needed, and provide timely and accurate updates.
• Aid in design, provision, and test of delivered services to ensure quality hand-off to internal customers
• Expedite and escalate issues when necessary to ensure timely delivery of services.
• Help prioritise projects, manage and direct activities to deliver connectivity within the project schedule
• Communicate and collaborate with internal customers, stakeholders and network carriers.
• Assist with metrics development and operational reporting/reviews
• Support planned systems maintenance activity while minimising impact to services
• Read and comprehend vendor-specific requirements
• Deploy and support client global production network including edge, backbone, data center, and content delivery network infrastructure.
• Provide Technical Leadership and guidance during deployment activities in the client data centers and POPs, including facility power, cooling, rack layout and cable management, physical equipment installation, network equipment configuration, testing and handoff for production traffic.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four colleges or university and 2 to 5 years related experience and/or training; or equivalent combination of education and experience
• Builds stable working relationships internally
• Follows standard practices and procedures when analysing situations or data
• Knowledge of cable throughput and transit distances
• Understanding of the telecommunications industry in a switched network provisioning environment
• Understand basic telecommunications practices, terminologies, and interfaces
• Understanding of provisioning network bandwidth for IP transit, fiber, voice and wavelength services

Preferred Qualifications:

Network Certification

Various coding experience

Physical Demand & Work Environment:

Must have the ability to perform office-related tasks which may include prolonged sitting or standing

Must have the ability to move from place to place within an office environment

Must be able to use a computer

Must have the ability to communicate effectively

Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

Work authorisation:

• United Kingdom (required)

Work Location: In person