Multinational Client Advisor

☞ Marsh

View: 103

Update day: 11-06-2024

Location: Milton Keynes South East

Category: Consulting / Customer Service IT - Software Sales

Industry: Insurance Management Consulting

Job type: Full-time

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Job content

Multinational Client Advisor– Milton Keynes

Come and join the world’s leading Insurance Broker as a Client Advisor. Working within a dedicated team to provide a full Advisory/Executive service to an existing book of Multinational clients, you will focus on building strong relationships with a broad spectrum of clients for a market-leading, global organisation.

You will be responsible for servicing your own dedicated book of clients which will involve managing renewals, invoicing, identifying client needs, mid-term adjustments and generally handling any queries that come through from your dedicated client base in a quick and professional manner.

This position will suit an experienced Commercial or Corporate Insurance professional, ideally from a broking background, however, we will also consider candidates from Commercial / Corporate Underwriting or Claims backgrounds, where there is a desire to move into servicing and candidates can demonstrate a high level of relationship management skills.

Although aligned to our Milton Keynes office, this role will be mixed remote/office based. This position sits within the Marsh global network of Multinational Client Service (MCS).

What can you expect?

  • Working amongst a diverse team of 21 colleagues where you will be able to add value and learn from more experienced team members
  • Being led by an approachable, friendly and professional Management Team where your progression and career development goals will be encouraged
  • Healthy work life balance and flexibility

We will rely on you to:

  • Service a client portfolio of c100 clients / 400 policies which are Multinational clients held by Marsh from around the world
  • Responsible for a portfolio of accounts ranging from standalone statuary covers up to large Multidivisional complex risks (including Property, BI, Motor, Liability and Group Travel/PA, Marine & Financial Lines programs)
  • Oversee all renewal procedures from start to finish as per the Multinational timeline including renewal strategy, risk presentations to the market, negotiations of terms obtained from Insurers and creation of Renewal Reports via the Marsh Trading platform
  • Respond to day to day enquiries via email, post, web link or telephone
  • Ensure that all Compliance/Operational platforms and procedures are followed
  • Ensure invoicing and financial information are completed and managed correctly
  • Gain an understanding of New Business procedures and practices and provide support when required
  • Actively work to develop and expand own portfolio of clients and introduce them to all corners of the Marsh group as appropriate
  • Attend and support client visits as required or requested
  • Working closely with Marsh overseas offices

What you will be rewarded with?

  • Competitive salaries and comprehensive benefits including a penion scheme that will be hard to beat!
  • 27 days holiday with the option to buy or sell up to 5 days per annum
  • We also support programmes including: health & welfare, tuition assistance, , career mobility, employee network groups and volunteer opportunities

What you need to have:

  • Commercial or Corporate insurance knowledge/experience from a Broking, Underwriting or Claims background.
  • Ambitious nature and a keen contributor within a team environment
  • Articulate with strong client facing and stakeholder management abilities

What makes you stand out:

  • Ideally hold or be working towards the CII qualifications
  • Strong IT skills and experience with Acturis

About Marsh

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Mercer, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs.

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Deadline: 26-07-2024

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