Job type: Full-time

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Job content

Are you looking for flexible hours that work around you? Whether you are looking to work 4 hours or 40 hours per week we have positions to suit you. No experience is needed as full training will be given. If you are motivated and committed to delivering outstanding levels of Quality, Service and Cleanliness this could be the job for you.

Along with competitive pay of £9.50 per hour for 18 years and over and £8 for 16-17 years old, we also offer an excellent training and benefits package, available to part time and full time staff alike including;

  • Free Meal allowance while working, and discounted meals at other times
  • Guaranteed Hours Contracts available ranging from 4 – 30 hours per week
  • Exclusive Employee Discount site with discounts from over 1600 leisure and retail companies
  • Training Program - full training will be provided to complete the job, but that’s not where our training stops, we also offer Apprenticeships at various levels from a Level 2 in Hospitality right up to a Degree Program.
  • Flexible Hours
  • Annual performance related pay reviews
  • Proud of you length of service awards
  • 5 Weeks and 3 Days paid holiday per year (pro rata for part time staff)
  • Pension Scheme

Life Assurance for all employees after 12 months service

Position Requirements

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you’ll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, looking after customers’ specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It’s your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction

Position Attributes

You’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.
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Deadline: 26-07-2024

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