Marketing and Communications Manager

Job content

Marketing & Communications Manager

Contract: Marketing

Location: London, E14 9SH (Hybrid)

Hours of work: 37.5

Contract Type: Permanent

We are currently recruiting for a Marketing & Communications Manager to enhance and protect the reputation of ISS UK & Ireland (UK&I) through management of key external communications channels, including press office and other media.

Job Description

As the Marketing & Communications Manager you will support the UK&I Marketing & Communications team and wider Commercial function to deliver on the business’ commercial targets.

As the Marketing & Communications Manager, you will support the UK&I Marketing & Communications team and wider Commercial function to deliver on the business’ commercial targets.

In this role, you will be able to manage a number of programmes/projects simultaneously in a fast-paced environment. Part of the job will entail coordinating input from many stakeholders and synthesising into coherent messaging, and delivering these via a variety of channels.

Key Responsibilities

• Handling inbound press enquiries and coordinating the relevant response, including collating SME input and signoffs
• Creating business news press releases & stories (new products/services/initiatives, contract awards/extensions, etc.)
• Coordinating C-suite and other SMEs for content production, event preparation and media interviews
• Preparing SMEs for media and speaking engagements —supporting the Head of Content & Brand with logistics and briefing documents, e.g., messaging narratives, speaking notes, Q&A preparation, speeches, media training, presentation creation
• Building relationships with trade and professional publications to drive proactive media opportunities for SMEs and leadership
• Collating events and networking opportunities from membership/ sponsorship organisations and sharing with relevant stakeholders in the business —BSA, IWFM, CoreNet, DKUK
• Monitoring social media channels for content that may damage ISS’s reputation, and manage comments as necessary
• Tracking digital and print media channels to identify trending topics/articles for SMEs and senior leadership to comment on
• Identifying industry and professional award schemes for which the business should apply, driving submissions from internal stakeholders and promoting results (shortlistings, finalists, wins, etc.)

Professional and Personal Competencies/Qualifications

• Minimum BA/BSc
• Approx 5 years’ on-the-job experience
• In-house or agency, working in or with highly regulated businesses
• Excellent presentation, communication, and writing skills.
• Experience creating and executing external communications, and an ability to create compelling messages.
• A team player with high accountability for own actions.
• Curious critical thinker — keen to understand the ‘bigger picture’ and gather information / make connections to stay informed.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Job Types: Full-time, Permanent

Benefits:

• Company pension

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Reference ID: 126959