Loans Specialist (Full-Time/Permanent))

☞ Sutherland

View: 111

Update day: 11-06-2024

Location: Ringwood South West

Category: Finance / Bank / Stock Sales

Industry: Nonprofit Organization Management Financial Services Accounting

Position: Entry level

Job type: Full-time

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Job content

Sutherland is seeking an attentive and goal-oriented person to join us as Loans Specialist. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Loans Specialists in this role get to:

Customer service skills: To handle customer service requests due to billing issues or account changes. Identify the root cause for a cancellation request and retain customers by providing a personalized solution to their identified needs. Resolve customer’s issues and promote self-service options to avoid unnecessary repeat calls.
Problem Solving: Discover and provide a personalized solution that includes home services such as DIRECTV
Goal Oriented: Achieve Client’s and internal KPIs
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Deadline: 26-07-2024

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