Litigation Assistant

☞ Wright Hassall

View: 102

Update day: 16-05-2024

Location: Leamington West Midlands

Category: Legal / Contracts

Industry:

Job type: Full-time

Salary: £20,250 a year

Loading ...

Job content

Job Advert

We are looking to recruit a Litigation Assistant to support our Debt Recovery department. To ensure the effective recovery of our clients’ unpaid debts from both customers and companies through either a process of negotiation and agreement with “debtors” or via the mechanisms of the court system in accordance with the Civil Procedure Rules (“CPR”) and litigation procedures.


Job Responsibilities:

  • Working as part of a team to process a high volume of litigation cases within set SLA’s.
  • Using the dialler system to facilitate outbound calls Courts, Solicitors and the Land Registry in order to review matters.
  • Drafting Letters of Claim, Claim Forms, Particulars of Claim, Judgment requests, Interim Applications, Witness Statements, Court documents and instructions to Agents or Counsel.
  • Corresponding with clients via telephone and email and dealing with correspondence.
  • Reviewing reports and trackers to ensure files are actioned accordingly.
  • Assisting with enquiries from clients.
  • Successfully assess customer affordability in-line with TCF/FCA guidelines to negotiate realistic repayment plans.
  • Achieving set targets in volume collections and productivity KPIs.
  • Using the debt management system to accurately record and note details of calls, key critical dates, payment plans and store documents.
  • Request templated and draft ad-hoc written communications.
  • Submit customer queries to clients, taking ownership and ensuring they are followed through from start to resolution.
  • Managing deadlines and competing work priorities
  • Adhere to DPA and company data security procedures to ensure the full protection of all customer, company and client data.
  • Any other duties within the scope and spirit of the post as required.


Person Specification:

  • Understanding of debt recovery processes in a consumer and/or commercial debt sector including knowledge of litigation processes from issuing claims through to varying enforcement methods.
  • Experience gained in a DCA, Debt Purchaser, Legal, Financial services, and/or Credit Control environment.
  • Excellent knowledge of both litigation and debt collection rules and regulations (including FCA, Civil Procedure Rules, DPA and OFCom).
  • Experience within a high volume, process driven, working environment.


Benefits

We offer a competitive salary and excellent benefits package, including 22 days annual leave pension, training and development, life assurance, healthcare scheme, subsidised gym membership, on-site parking, canteen and an active social committee.


Wright Hassall values the differences and advantages that a diverse workforce brings to the firm, and is committed to ensuring that all applicants are valued as individuals and treated with respect and fairness.

Loading ...
Loading ...

Deadline: 30-06-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...