L&D Administrator/Facilitator

Job content

About Us

Fluent Money Group are the UK’s favourite finance broker. Our directors have over 175 years’ combined experience in the finance industry and that experience has been used to build our team of professionals in a workplace that people thrive in.

Our large open planned office gives our people the ability to collaborate and thrive in a forward thinking and fun environment.

Role Summary

We are looking for a creative and enthusiastic individual to join our Skills and Excellence team. You will be responsible for managing the booking and progression of all employee examinations, the management and facilitation of the CPD programme and supporting with designing and writing material for training sessions when required. As you develop in the role, you will be expected to support with facilitation and delivery.

Specific duties include:

• Booking and managing external examinations
• Admin for Learning Management System
• Supporting the Employee Experience & Skills and Excellence function for inductions, writing material and training requirements
• Ensuring ongoing compliance with FCA Regulations and Principles in relation to training and competency in a regulated environment
• Continual evidenced achievement of employees attaining competency and maintaining competency
• Supporting with facilitation of training for all areas of the business

This list is not exhaustive, and the incumbent would be required to follow any reasonable management request to do additional duties and tasks.

Role Development

As the group grows the requirement to support within the Skills and Excellence department is imperative. We are seeking a driven person who will have an opportunity to grow under mentorship and will see their role develop over time.

The candidate should want to progress into a training delivery role, be confident in their delivery skills and have a strong work ethic.

Hours

37 per week Monday-Thursday 9am-5:30pm, Friday 9am-5pm

You may have to adapt these hours when delivering training and to suit business needs.

Role Requirements

Essential

• Competent in Microsoft Office products (PowerPoint preferable)
• Creative with an eagerness to develop skills
• Proactive, organised and able to work independently
• Proven ability to deliver accurate and timely reports and MI for senior stakeholders
• Confident with excellent communication skills

Desirable

• Experience of broking/lending in the mortgage market
• Experience of broking/lending in the second charge market
• Experience of broking/lending in the unsecured loan market
• Knowledge of FCA Handbooks, specifically CONC and MCOB
• Experience of using bespoke software
• Proven self-development
• Experience of delivering training and managing training schemes in a regulated environment

Individual Requirements

• GCSE Maths and English grade C or above
• Confident in communicating with people
• Proven exemplary work ethic
• Self-motivated upbeat personality
• Punctual
• Team player
• Compliant
• Good people skills
• Very well organised

What’s in it for you?

• Vitality Healthcare upon completion of probation
• Company Pension Scheme
• Rising holiday entitlement up to 30 days plus Bank Holidays
• Enhanced holiday pay (where applicable)
• 12 Fluent-flex Days (work from home days) renewed annually
• Fee free Fluent Group products for employees, family, and friends
• Free tea and coffee
• Fresh fruit service
• Birthday leave annually
• Prosecco or Chocolates on your annual anniversary
• Recommend a Friend or Family scheme £1000 after completed probation
• Education funding and access to training and development
• Stimulating career progression
• Free secure parking
• Great location close to transport links
• Annual awards evening
• Regular social nights
• Company uniform provided

Fluent Money Group are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or separate, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, colour, religion, marital status, age, origin, association, physical or mental disability, medical​​​ condition, pregnancy, gender, sexual orientation, gender identity or ​expression, or any other status protected under the Equality Act 2010.