Corporate Account Handler

Location
Salary
Posted on
Reference

Coventry
£45000
08/03/2024
NJR14450

Are you a Commercial Account Handler with cross-class commercial experience, seeking a new opportunity to work for an established brokerage in the Coventry Area?

If so, a multinational Insurance Broker based in Coventry, have a great new opportunity for a Commercial Account Handler to join one of their specialist teams.

We are looking to recruit a Corporate Account Manager to join our team, you will be responsible for servicing accounts for our clients within the renewals lifecycle process, including but not limited to renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation.
You will have experience of working as an Account Handler (ideally dealing with Corporate and global clients) and be able to demonstrate a good understanding of excellent customer service, skills of negotiation, broking and market awareness. You will ensure standards of service to customers are in accordance to those laid down by the company along with FCA regulatory rules and guidelines.

Key Responsibilities
"Assist in renewal process, preparation of submission and the gathering of information
"Obtain renewal terms for customers and identify potential alternative quotations before producing presentations for account executives to discuss with customers
"Prepare documentation for existing customers in relation to renewals and mid-term adjustments in partnership with management
"Follow up on quotations and lend support to Brokers
"Ensure all customer details are recorded accurately and entered onto system in a timely fashion
"Prepare renewal closings from renewal meeting minutes and ensure cover bound by renewal date
"Assist in the PRISM process as directed by Broking Manager
"Deal with Insurer queries in relation to customer policies
"Assist with customer queries relating to existing policies and liaise with insurers regarding potential changes and new terms for policies
"Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required
"Check and deliver policy documentation from Insurers to client
"Manage accounts enquiries and liaise with Account Department to resolve queries
"Deal with account queries and credit control matters, ensuring they are resolved efficiently and any concerns are raised
"Deal with general account queries, and ensure that they are resolved efficiently
Experience, Knowledge and Skills
"Holding/working towards one of the Chartered Insurance Institute Qualification: ACII / Dip CII (ACII qualified desirable)
"Good knowledge of general insurance (London Market / Lloyd’s and Industry) products, services, classes of insurance including underlying legal principles and practices relating to risk within own role capacity - Knowledge of global placements and mechanics desirable
"Demonstrable previous experience within Account Handling role
"Demonstrated rapport-building experience with colleagues and clients
"Evidence of effectively prioritising risks to manage concurrent workflow
"Good knowledge of client market and insurance industry network
"Excellent client service focus
"Able to identify potential risks/issues and seek advice/consultation when required
"Eligible to work in the UK
"Flexibility to attend client meetings when required.

This is an excellent opportunity to join a brokerage at an exciting stage of its lifecycle and in return, you will receive an excellent salary and benefits package.

If you’re interested in this opportunity, please apply with your CV today!

For more information please contact one of our specialist consultants on 0161 834 4747 and quote job reference NJR14450.