Key Account Manager

☞ Siemens

View: 107

Update day: 01-06-2024

Location: Chippenham South West

Category: Sales Production / Operation

Industry: Appliances Electrical Electronics Manufacturing

Position: Associate

Job type: Full-time

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Job content

We are looking for a Key Account Manager to join us in the Customer Services Rail Infrastructure business. In this Key Account Management position reporting directly to the Operations Manager of Customer Services, you will be working closely with all disciplines within the Customer Services team and the wider business to ensure successful account management and business generation from new and existing markets within your allocated regions. You will be responsible for the business development and sales growth across the portfolio with principal focus on digital services opportunities.

Being the strategic bridge between the Customer and the Customer Services team, this role carries both the opportunity and the responsibility to communicate the Siemens vision and develop the relationships that have been established. Deepening and strengthening these relationships to build significant mutual value.

This is your role

Key responsibilities of the role will include:

  • Strategically leading the commercial performance of key accounts; actively unlocking and maximising sustainable growth
  • Account management responsibility for key customer accounts for Siemens Customer Services, such as London Underground
  • Retain and nurture your key relationships over time. Ideally, you ensure we become a strategic partner and trusted advisor to the customer, discovering new opportunities to work together for mutual benefit
  • Develop and lead effective customer relationship management plans for all allocated customers, ensuring strategic messages are routed through the right channels
  • Fostering authentic relationships with customers from the earliest stages of business development, through proposal generation and through to contract award, to grow overall customer satisfaction as well as revenues from key accounts
  • Definition and implementation of innovative, winning strategies to position the organisation to secure new business well in advance of the procurement process, including developing innovative market and specific project capture plans
  • Identifying new digital business opportunities and growing digital services offerings in line with global initiatives
  • Drive market and competitor analysis activities across their customers within the business
This role will require the successful candidate to be mobile and to spend time away from the agreed ‘base’ office.

What Are We Looking For

  • Account management experience
  • Experience gained from a customer focused business
  • Excellent listening, negotiation and presentation skills, strong written and communication skills
  • Ability to negotiate and build best in class relationships with our customers
  • Experience of delivering sales opportunities to a target
  • Confident and commercially savvy – you must feel comfortable interacting with internal and external stakeholders at varying levels and apply business commercial acumen to your thinking
  • A team player – willing to go the extra mile to help others and be collaborative with your approach.
  • Good attention to detail & communication skills
  • A conscientious, motivated and values driven individual
  • A proactive problem solver & willing to assist in other areas of the teams where required
  • Strengths in analysis, planning and forecasting
About Us

We’re Siemens. A collection of over 377,000 great minds who are all making the future and you could be one of them! We have offices across the UK, full of talented individual’s helping us to challenge the today and work towards a brighter tomorrow.

Want to join us and be a Future Maker?

We’re excited to hear that you would like to join us here at Siemens! Our people love it here and we want you to be a part of helping us make real, what matters.

We are looking forward to receiving your online application. Please ensure you complete all areas, of the application form, to the best of your ability to help us review your suitability for the role. We will be in contact as soon as possible with an update on your application.

What Else Do You Need To Know

Our compensation package includes a competitive salary, holiday allowance, and pension. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you.

If we all thought the same, we would never think of anything new! That’s why we recruit great minds from all walks of life. We recognise that building a diverse workforce is essential to the success of our business, therefore we encourage applications from a diverse talent pool. We are proud to announce that we have partnered with VERCIDA, the UK’s largest diversity and inclusion focused careers site where all our vacancies are in an accessible format. We welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation.

#INSMO

Organization: Siemens Mobility

Company: Siemens Mobility Limited

Experience Level: not defined

Job Type: Full-time

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Deadline: 16-07-2024

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