Merchandise Specialist Parts - EME

仕事内容

Making a difference. That’s what a career at AGCO is all about. At AGCO you have a voice and the opportunity to impact our long-term success, as well as your own

AGCO is a global leader focused on the design, manufacture and distribution of agricultural machinery and infrastructure. AGCO supports more productive farming through a full line of tractors, combines, hay tools, sprayers, forage equipment, tillage, implements, grain storage and protein production systems, as well as related replacement parts. AGCO products are sold through five core brands, Challenger®, Fendt®, GSI®, Massey Ferguson® and Valtra® and are distributed globally through 3,150 independent dealers and distributors in more than 140 countries worldwide. Our diverse product line, global reach and technological solutions help our customers not only survive today’s changing landscape, but to also prosper. Visit www.AGCOcorp.com for more information.

Merchandise Specialist Parts - EME

Hybrid Working – Stoneleigh, Warwickshire

Fixed Term Contract – 12 months (Maternity Cover)

Job Summary

The role supports multiple areas of the Merchandise business but is primarily responsible for maintaining the content of the online shops and leading digital projects to drive sales and enhance customer’s experience.

The role will also take ownership of monitoring customer data in Google Analytics to report on trends and patterns, targeting specific customer segments with ad-hoc monthly newsletters, co-ordinating social media activities with the Digital Marketing Team and External Agencies, drafting the calendar of marketing activities requiring support from the Creative Team.

Ecommerce marketing, customer-centricity and attention to details are key attributes needed for this role, as is a passion for learning and the ability to work collaboratively across teams, departments and regions.

AGCO’s Merchandising Ecommerce platform of choice is Magento, proficiency with it and with Google Analytics is desirable for the successful candidate; experience with CleverReach and Salesforce CRM will also be advantageous.

Key Responsibilities:

• Maintain/enhance web shop content
• Lead web shop projects from concept up to testing and implementation
• Maintain AGCO employee staff number in Magento
• Maintain Customer Service user guide
• Create monthly newsletters using CleverReach e-mailing marketing solution
• Liaise with Digital Team and Creative Team to co-ordinate Social Media Activities and Marketing activities
• Analysis of Google Analytics data to identify customer segments to be targeted with special offers and promotions
• Manage Sales Force queries providing suitable resolutions in a timely manner
• Support in the preparation of Dealers and Retailers special offers
• Work with Buyer and third-party Compliance Team to obtain Products Testing and Certifications ensuring that they are in line with EU & U.K. requirements.

Experience & Qualifications:

• Educated to degree level or A-level
• Commercial Awareness
• High level of literacy and numeracy
• Proficiency with E-Commerce, Google Analytics, e-mail marketing
• Familiarity with Salesforce SRM, SAP
• Previous experience in Merchandising or Product Management – desirable
• Written and spoken German - desirable

We offer the following benefits:

• Basic salary: £competitive
• A company performance / Individual performance related bonus (7%)
• Defined Contribution Pension Scheme (The company contributes up to 10% for a 5% employee contributions)
• Life assurance and critical illness cover for Pension members
• 26 days holidays + statutory holidays
• Holiday trading
• Confidential Employee Assistance Programme for employees and their immediate family
• On-site parking
• On-site restaurant

Employee development and growth is part of our company culture. If you are looking for an opportunity to work in an inspiring multinational environment for a leading global player of agricultural solutions, we look forward to receiving your application!