Driver Technician

Driver Technician - Community Equipment Service
Location:British Red Cross Coronation Road, Norwich, NR6 5HD
Hours: 18 hours per week
Contract type: Fixed Term Contract until 31st March 2024
Salary: £20,124 per annum pro rata

Driving: Full UK Manual Driving Licence

Would you like to use your driving skills to make a difference to people’s lives?

We have a Driver Technician position available within our Mobility Aids Service (MAS) based at Norwich, Norfolk.

The main role of the Driver Technician is to clean and maintain mobility equipment to agreed standards and deliver the equipment between the hub and the local spokes. In addition the role will also include delivery and collection of equipment to and from both service user’s homes and other establishments, ensuring standards of service as specified by the company are met and where possible exceeded. Many service users are near end of life, so adhering to the British Red Cross principles and values through showing kindness and compassion are traits desired for anyone within the role.

The Driver Technicians will work closely with the Contract Supervisor/Team leader to contribute to the smooth operation of the Equipment Distribution Service. They will provide support to other members of the department ensuring that the operation complies with, and where possible, exceeds customer expectations, contractual arrangements, service levels and overall company requirements whilst delivering target profitability. Success in this role is also measured via operational Key Performance Indicators.

To be a successful Driver Technician you’ll need;

• To be self-assured and can build rapports with service users.
• To be a people person, able to work as part of a team supporting members of the public.
• To be a confident and safe driver with van driving experience and knowledge of Norfolk and surrounding area.
• To have driving experience as a multi-drop driver and dealing with the general public on a daily basis.
• Good DIY skills and physically able to lift and carry loads (within the Health and Safety Manual Handling criteria).
• A full UK driving licence to drive manual transmission.

The closing date for applications is 11.59pm on 22nd September 2023 with interviews to follow.

In return for your commitment and expertise, you’ll get:

• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.

• Pension scheme: Up to 6% contributory pension.
• Flexible working: We try to accommodate your preferred work style.
• Learning & Development: Wide range of career / Learning opportunities.
• Discounts:Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support:Access to mental health and wellbeing assistance.
• Team Working:Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan:Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis