Senior Engineering Manager - Insurance

At Booking.com, we make it easier for everyone to experience the world. We began by taking hotel bookings online over 20 years ago and we’ve been shaping the travel industry ever since. Today, we’re building a platform that connects all parts of the trip – from accommodation to transport, tickets, tours and more.

As part of our Connected Trip ambition, Booking.com wants to ensure that customers have peace of mind when booking their travel - particularly in uncertain times. Part of this ambition is the delivery of insurance products to give our customers assurance that there is protection, should anything happen.

Our Transportation unit already has a mature insurance business aimed at offering its car rental customers’ this peace of mind, and we are planning to use this as a springboard on which to build further. We seek to unify our insurance resources, and build a foundation on which to deliver insurance products to all of our segments, including: Accommodations, transportation, flights and attractions.

Booking.com has ambitious growth plans for the insurance business. Example opportunities include traditional areas such as travel protection, alongside new categories, such as home-sharing protection for our vacation rental segment.

The key strategic aims are to: Build an insurance operating model that can deliver to our insurance requirements, and to use this to expand and grow a global footprint of general insurance product offerings throughout the Group. Through innovation and industry sector knowledge and single-threaded focus, the challenge is to substantially enhance the group’s customer Insurance experience and drive a profitable account.

About the role:

We are looking for a superb and enthusiastic Senior Engineering Manager - Insurance who will take the lead on engineering brilliant solutions and shaping our new future. We expect you to have the energy and passion to proactively lead multiple teams of engineers that use a range of technologies and have a solid understanding of modern engineering practices.

Your responsibilities:

• Lead, inspire and motivate Engineering teams at scale across product groups
• Line manage teams of Engineers and Engineering Managers
• Manage, influence and impact multiple senior stakeholders across the business
• Delivery & Programme management across multiple engineering teams or groups
• New product development from concept to scale
• Lead by example by taking ownership, being proactive and collaborating
• Engineering delivery, quality and practices within your team
• Delivery of the Engineering strategic objectives
• Thought partner for Product to define and build a pipeline of features
• Get into the technical detail where required to coach, support and mentor the team
• Embed Agile ways of working and values within the organisation
• Engineering Craftsmanship including coaching and mentoring the team
• Developing engineering talent in the teams
• Fostering a great engineering culture who innovate, work as a team and celebrate success
• Implementation of the architecture across your Product Groups
• Adhere to the default principles for Architecture, quality and non-functional requirements
• Contribute to the evolution of best practices across the department
• Write, review and take responsibility for clear, concise and comprehensive technical documentation
• Learn new technologies and keep abreast of existing technologies and be able to apply these to a variety of projects as applicable
• Operate in DevOps environment including on call escalations

Your skills and experience:

• Vast experience in leading multiple teams ideally in Web Platform.
• Architectural Excellence.
• Demonstrable experience of shaping and leading a cross functional Engineering function across multiple Products, areas of the business or function
• Demonstrable experience of leading Engineering Managers / Team Leads
• Demonstrable experience shaping the Products from conception through to delivery at scale
• Demonstrable experience of working in Agile environments and more importantly an Agile culture and ethos
• Servant leadership approach by default when leading teams including situational leadership and coaching
• Demonstrable experience of influencing and driving both the Engineering strategy
• Demonstrable experience of being a thought partner for Product and the Business
• Must understand technology and have a background in the digital online space
• Natural leader and communicator who is collaborative and builds great relationships
• Well versed in Engineering Craftsmanship and quality
• Proficient in the Delivery & Programme Management of Engineering teams
• Strong influencer of senior stakeholders and business strategy
• Be able to deputise for the Engineering Director
• Strong commercial acumen

Benefits

• 25 vacation days (rising to 28) to go exploring
• Generous accommodation discount, so you can explore for less
• Bonus package
• Pension with up to 10% matched company contribution
• Free breakfast and subsidised staff restaurant with Starbucks coffee
• Huge learning and development platform tailored to you
• Shopping and leisure discounts through Perkbox
• Interest free travel loans/discounted car parking
• Competitive maternity/paternity/adoption leave
• Flexible working, including working from home
• Wellbeing focus, with weekly onsite yoga
• Mental health first-aiders and free face-to-face support