Business Transformation, Insurance - Senior Consultant (General, Specialty or Health Insurance)

Business Transformation, Insurance – Senior Consultant (General Insurance, Specialty Insurance and Health Insurance)

Drawing on its reputation for providing deep industry experience and leading consulting services to the Insurance industry, EY is currently further expanding its Insurance Business Transformation practice.

We are seeing continued and growing demand from insurers and brokers to assist them in dealing with their most pressing challenges: profound regulatory change, economic uncertainty, ongoing cost and competitive pressures, changing customer expectations and technology-driven disruption.

As part of our global NextWave strategy and ambition to deliver long-term value to clients, people and society, we believe we are well positioned to help our leading global insurance clients with the major transformational changes they are undertaking to respond to these challenges. This may be through simplifying their business models, improving their processes, implementing data and technology-driven solutions, while focusing on customer needs in established and developing markets.

There has never been a more exciting time to be working with our clients and we expect these industry developments to continue and lead to increasing demand for our consulting services.

Our team’s purpose: To create a lasting, positive impact on the Insurance industry through building an inclusive, diverse and connected team of driven individuals with the courage to lead and who seek to inspire those around them. This allows us to focus on helping our clients tackle their most complex challenges whilst delivering exceptional service and transformative results.

The opportunity

We are currently seeking high achieving and motivated Consultants, who show strong potential and enthusiasm for growing and developing a consulting career with EY. You will be working within our Insurance Business Transformation team, consulting with our Top Tier insurance clients and working on projects focused on addressing their most significant challenges.

As a member of our Insurance Business Transformation practice, you will work as part of our growing team to:

• Support the design and delivery of complex operational improvement and business transformation projects on engagements for key Specialty, General and Health Insurance clients
• Develop impactful presentations and supporting the production of client deliverables
• Leverage your own network and relationships to further enhance EY’s reputation in the market
• Support proposals and bids
• Support the development of our thought leadership and market propositions to offer insight and innovation to our clients
• Support the growth, skills and diversity of our teams
• Monitor EY internal operational activities (chargeability, billing, quality and risk management)

Skills and attributes for success

• Having completed a graduate scheme or structured development programme with a recognised financial services provider
• Strong track record in project delivery, with an ability to develop and deliver high quality output against project objectives and meet tight deadlines
• Good understanding of the insurance value chain (including sales, distribution, customer management, underwriting, claims management, policy servicing and reinsurance)
• Excellent client stakeholder management skills and ability to build relationships
• Intellectual strength, curiosity and flexibility to navigate ambiguous client requirements, challenge the status quo, rapidly understand complex problems and rationalise these into a workable solution
• Ability to work under limited supervision (self-starter) in unstructured environments
• Flexibility to travel to, and work in, other locations is essential

To qualify for the role you must have (one or more of the below competencies within Insurance)

• Operational improvement experience – Experience in the design and development of new operating models including an understanding of how Digital Transformation, and the key applications and technology platforms that underpin this, is affecting Insurers, Brokers and other market participants within the Insurance industry
• Business Transformation experience – end-to-end business and technology-driven change through the full lifecycle (discovery, business requirements definition, design and implementation) with an understanding of testing, post go-live support and run
• Revenue enhancement / distribution strategy experience, including market assessment, opportunity identification, channel dynamics – such as digital channels - and business planning
• A demonstrable understanding of the Specialty, General or Health Insurance markets, commercial dynamics and change levers
• The ambition to build / develop a career in advising insurance clients around operational improvement and revenue enhancement at EY

Ideally, you’ll also have

• Previous experience of working with Specialty, General or Health Insurance clients in a client facing, transformation or consulting role
• The drive and commitment to achieving client outcomes with the ability to work under pressure
• A strong interest and commitment to developing and delivering leading edge solutions to insurance industry clients

What we look for

• A team player who openly supports, encourages and shares knowledge with colleagues
• The ability to coach and mentor junior colleagues and provide on-the-job training
• Commitment to actively engaging with our D&I agenda and championing social purpose-driven change

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance

Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters!