IT Trainer

☞ networx | Recruitment Software & Services

View: 104

Update day: 07-05-2024

Location: Bath South West

Category: IT - Software

Industry: Civic & Social Organization Nonprofit Organization Management

Position: Associate

Job type: Full-time

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Job content

The IT team is a client-focused function that provides first, second and third-line support, maintenance and development services for the firms IT infrastructure, applications and data systems.

As part of the IT training function within the Firm and, as part of the firm wide training plan, the newest member of the IT training team will deliver training across all Royds Withy King offices as required for new starters as well as conducting IT/application refresher courses, project roll-outs and regular other targeted training sessions.

Duties will include;

To assess & identify IT training requirements for staff & partners across the Firm and tailor future training schedules accordingly

To assist with the development of the firm’s training plan

To devise, arrange and deliver individual and group workshops or training programmes to both fee earning and support staff as required including the production of detailed lesson plans and classroom materials

To be proficient in IT software used by the Firm

Be available to deliver IT induction training to new starters as required

To provide refresher/top-up IT training to existing employees as required

To be a project resource for IT system roll-outs

To maintain accurate training and evaluation records

To maintain training documentation and ensure FAQs on the Royds Withy King intranet are updated regularly

To attend external training courses as required

    • Skills, Experience And Attributes

    A customer centric and service focused individual

    Experience of delivering training to delegates with differing skill levels

    Ideally, at least 12 months IT training experience, preferably within a law firm

    Good understanding of the full training life cycle

    Ability to work under pressure and at pace, including multi-delivery work streams

    Excellent organisational & administrative skills, with the ability to plan time and prioritise workload effectively

    Enthusiastic ‘can do’ approach to work

    Experience & sound knowledge of Windows & MS Office

    Knowledge of legal specific products would be an advantage
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    Deadline: 21-06-2024

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