IT Support Technician

Job content

IT Support Technician

(Plc, Hessle, Hull)

Summary

Are you a highly motivated IT Technician seeking an exciting opportunity to join a dynamic and expanding technology team? Look no further than our leading FTSE 250 food manufacturing company, where innovation and people are at the forefront of everything we do. We’re looking for a candidate who shares our values and is eager to learn and grow with us.

As an IT Support Technician, you’ll be an essential part of our mission to provide exceptional support to our end-users and infrastructure across the business, whilst getting to grips with the latest tech! You’ll have the chance to put your technical knowledge and problem-solving skills to the test, as you provide support to end users, Local IT teams & work with the team on various challenges.

This role is the perfect fit for someone looking to advance their career in the IT industry, offering a dynamic and challenging work environment that will help them grow both professionally and personally.

With plenty of room for career progression and opportunities to take on new challenges, you’ll be part of a supportive team that encourages innovation and values collaboration. So, if you’re looking to further develop your IT career with a company that’s dedicated to your success, apply today and join our team!

Main duties include (but not limited to):

· Incident Analysis and Support

· Technical Support Provision.

· Technical Issue Resolution

· Windows Systems Expertise

· Complex Problem Escalation

· Latest Technology Implementation

· System-Wide Support

Requirements, experience and person specification

• Previous IT Support Experience
• Learning and Adaptability
• Analytical and Problem-Solving Skills
• Communication and Interpersonal Skills
• Technical Proficiency
• Teamwork

· Adaptability to New Technologies:

Benefits and Development

· Excellent rates of pay

· Strong commitment to progression & personal development

· Enrolment into our company pension scheme

· Buying up to 5 days of additional holiday

· Access to opt into our company Share Save scheme, with the ability to purchase shares at a discounted rate

· Discount at major high streets to supermarkets via our company discount portal

A full job description is available upon request. Salary to be discussed at interview stage

If you are an internal applicant, please ensure you have made your line manager aware before applying and confirm this when submitting your application.

To apply, please submit a covering letter and CV.

Group.Recruitment@cranswick.co.uk

Please indicate salary expectations

Closing date: 22/12/2023

Please note that if a suitable candidate is found, this closing date may be brought forward

Job Types: Full-time, Permanent

Benefits:

• Employee discount
• Free parking
• On-site parking
• Store discount
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hessle: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Technical support: 1 year (preferred)

Work Location: In person