IT Support Team Leader

☞ ISR Recruitment

View: 103

Update day: 07-05-2024

Location: Prescot North West

Category: IT - Software

Industry: Information Technology Services

Job type: Full-time

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Job content

  • IT Support Team Leader
  • Knowsley, Liverpool
  • £32,000 per year

Skills and Experience:

  • 2+ years appropriate IT background and experience
  • 1+ years’ experience in a Team Leader position
  • Scissor lift training an advantage, but training will be given
  • Appropriate customer facing/user support experience – Level 1 and Level 2
  • Demonstrable experience in supporting Windows Server technologies, Exchange, Active Directory, Windows 7/10
  • Office 2010-2016 and Office 365
  • Hardware, Scanner and Printer support
  • Mobile phone support
  • Understanding of IT workflows/ITIL practices
  • Knowledge and understanding of working to defined SLAs
  • Excellent communication & customer engagement experience

The Opportunity:

My client are a managed service provider currently looking to hire an IT Support Team Lead on a permanent basis. The IT Support Analyst Team Leader is responsible for the support team for Level 1 and Level 2 support across a Windows 7/10, Windows Server, Exchange and Active Directory technical environment along with support for scanners and printers and mobile phones. You also must be able to operate a scissor lift so you need to be comfortable doing this at height.

Applications:

To learn more about our client and this great opportunity on offer working as an IT Support Team Leader based in the Knowsley area of Liverpool; please call and speak with John Noonan here at ISR Recruitment on 07719 919 860 or please email me a copy of your very latest CV and I’ll call you back to discuss the role in more detail.

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Deadline: 21-06-2024

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