IT Support Engineer

☞ WIOSS United Kingdom

View: 102

Update day: 07-05-2024

Location: Stoke-on-Trent West Midlands

Category: Information Technology

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Job content

Being part of the WITRON Group the WIOSS Witron On Site Services GmbH is internationally successful with the technical operation of automated logistic systems.

Tasks

  • First and Second Level Support of bespoke IT systems.
  • Proactive monitoring of multiple sites.
  • Interacting directly with customers and via in-house Call Management software.
  • Diagnosis and remediation of live issues.
  • Enhancements and optimizations.
  • Role is shift-based, includes nights and weekends.
  • Ideal candidate is flexible, adaptable and eager to develop their skills.

Education & Skills

  • Relevant degree in Computer Science or Information Technology
  • Good all-round IT knowledge (Hardware, OS, Database, Networking, Office Productivity, Security, etc).
  • Basic level of SQL – Experience with Oracle preferred.
  • Good diagnosis and analytical skills
  • Programming ability and experience is beneficial.
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Deadline: 21-06-2024

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