IT Support Assistant

☞ Cornwall Care Ltd

View: 107

Update day: 07-05-2024

Location: Truro South West

Category: IT - Hardware / Networking IT - Software Information Technology

Industry: Healthcare

Salary: £19,000 - £24,000 a year

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Job content

IT Support Assistant - 37 hours per week


£19,000 - £24,000 per annum
We are the largest care provider in Cornwall. We are a not-for-profit organisation and a registered charity, giving practical assistance for all types of care.
"We believe in going above and beyond offering high-quality care, going that extra mile to improve lives every day."
As an IT Support Assistant for Cornwall Care, you’ll be working in our Support Office, based in Threemilestone, As a person with a can-do attitude and all round IT skills you will oversee and manage the support service provided by our supplier, ensuring that a high level support service is delivered to our clients.


What you’ll do:
  • Build, maintain and grow relationships with our clients and act as the liaison between our primary supplier and clients.
  • Assist with software releases and roll-outs, including communications to the end users.
  • Support the Service Delivery Manager to deliver a customer focused IT service.
  • Maintain system documentation.


What you’ll need:

  • Work experienced as a technical support engineer.
  • Experience supporting Windows 10 and desktop applications.
  • Knowledge of computer hardware and networking systems.
  • Team working skills
  • Ability to remain cool under pressure
  • Can – do attitude


What you’ll receive:
  • Salary £19,000 - £24,000 per annum
  • Free DBS check
  • Shopping discounts with high street retailers and local suppliers
  • Free 24 hour counselling service
  • Access to our Cornwall Care Academy
  • Refer a friend bonus programme – earn up to £300.00 extra for simply recommending a friend.
  • Financial and health wellbeing advice and support.
If you’re looking for a career with Cornwall Care, there are very real opportunities to progress with us. Being a large organisation means a huge variety of other roles, right across the county.
Our brilliant Care Academy, in partnership with Cornwall College, gives you access to free courses and qualifications – from improving your basics like maths, English and computer skills, to apprenticeships and industry-recognised Diplomas. The Cornwall Care world is your oyster!
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Deadline: 21-06-2024

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